Product Design Manager; UX

Location:

London or Nottingham (Hybrid)

Working Pattern: 3 days in‑office (Tuesday‑Thursday) and 2 days remote.

Product Design is a multi‑disciplinary vertical comprising UX, UI and Content. Designers partner with Product and Engineering in cross‑functional outcome teams. Each team owns its own roadmap, commercials and a customer‑facing agenda. Our Designers work alongside tribe leadership, holding the reins of the product experience across our mobile app, web servicing and agent experience.

• Lead part of our multi‑disciplinary Product Design team (UX, UI and Copy), helping people develop lateral skills that elevate their practice whilst preserving quality in their craft.
• Partner with Product Management, Engineering, Research and other design team members to apply strategic thinking to design effective, engaging end‑to‑end experiences that balance user needs, business goals and technological capabilities.
• Drive end‑to‑end project delivery that aligns and advances cross‑functional initiatives.
• Effectively prioritise and deliver in your areas, while proactively supporting the wider team's success.
• Use AI tools across the design process, from ideation through to shipping code.
• Be an active member of the Design Leadership team and champion a collaborative, customer‑focused culture.

• A strong leader who has navigated ambiguity in transformation environments and understands the commercial context of multi‑disciplinary delivery teams.
• An impressive portfolio showcasing a strong understanding of user experience, demonstrating craft, problem solving in end‑to‑end environments and use of relevant tools such as Figma.
• Proven experience advocating for the customer and applying user insights to your thinking, alongside experience designing complex solutions for mobile and web.
• The ability to communicate design solutions clearly and articulate the value of customer‑centred design in product development.
• Experience working with a design system and mobile technologies, with a deep understanding of mobile UX best practices and platform guidelines.
• A natural collaborator who can build constructive relationships with key partners across Product and Engineering.
• An advocate for inclusive design practices, ensuring our digital products meet accessibility standards and provide a seamless experience for customers of all abilities.

• A Bachelor’s Degree or commensurate studies in HCI, Design, Computer Science or other related field.
• Experience working in an Agile development process.
• Project management experience, particularly in tooling such as JIRA and Confluence.

• Wealth & Future:
  Competitive pension and performance‑based bonus schemes.
• Holidays:
  Start with 25 days of annual leave, increasing with tenure. You have the option to buy 5 additional days.
• Health:
  Access premium care through our private medical insurance.
• Family Support:
  We champion your milestones with enhanced parental leave.

Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact  All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.