Lead Product Designer

We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo.

We’re a team of 115+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design makes up over half of our design disciplines, working in tight-knit squads alongside research, product, engineering and data to solve real customer problems at scale.

We design for the "magic moments"

We’ve built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy, data and craft to turn everyday interactions into memorable experiences.

Right now, we’re growing fast and looking for passionate designers to shape Monzo’s future — and there’s a huge opportunity to make your mark.

Our Growth collective is focused on helping more people discover Monzo, understand what makes us different, and find the products that can make money work better for them.

For this role, you’ll have a particular focus on our web experiences
, helping us rethink how people discover, explore and choose Monzo before they ever open the app. You’ll combine strong visual and interaction design with a data-informed mindset, using experimentation and customer insight to understand what works and continuously improve the experience.

You don’t need to have worked in a dedicated Growth team before. We’re interested in designers who are curious about customer behaviour, comfortable using data to inform their decisions, and excited by the opportunity to apply exceptional craft to high-impact customer journeys.

• Leading the design of high-quality web experiences that help new and existing customers discover the value Monzo can bring to their financial lives.
• Using quantitative and qualitative data to identify opportunities, understand customer behaviour and make informed design decisions.
• Turning customer and business problems into clear hypotheses, designing experiments and using what you learn to shape what we do next.
• Bringing exceptional visual and interaction craft to our web experiences, creating work that feels unmistakably Monzo while driving meaningful customer and commercial outcomes.
• Tackling complex and ambiguous design challenges, balancing customer needs, business goals and technical constraints to create simple, effective experiences.
• Defining compelling product visions and direction, helping teams think beyond individual experiments towards a coherent long-term customer experience.
• Partnering closely with Product, Engineering, Data and Research throughout the design process, bringing people together around customer problems and opportunities.
• Using AI to level-up parts of your design workflow. Whether that’s ideation, analysis, prototyping or shipping production code.
• Taking a pragmatic approach to experimentation — moving quickly when we need to learn, while knowing when an experience needs a higher level of craft and polish.
• Acting as a role model in Design, sharing your work broadly, mentoring others, and contributing to the growth and success of the wider Design team.
• You have a proven track record of designing high-quality web experiences
  , with a portfolio that demonstrates strong visual and interaction design craft.
• You’re comfortable using data to inform your design decisions
  , partnering with Data Scientists or Analysts to understand customer behaviour and measure the…