UX​/UI Designer Housing Repairs Transformation

Position: UX/UI Designer – Housing Repairs Transformation
Location: Greater London

Good Afternoon,

I am currently representing Westminster Council who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate PER DAY which is negotiable dependent upon experience

We are looking for a UX/UI Designer – Housing Repairs Transformation this role will be based at: SW1E6QP

- Hybrid 2/3 days office based

The right candidate will:

Westminster City Council is delivering a major transformation of its Housing Repairs service, redesigning resident-facing digital experiences to create simpler, faster and more transparent interactions. This programme will shape how residents report repairs, book appointments, track progress and engage with services through modern digital channels.

* Create exceptional visual design across web and interactive platforms, with a focus on clarity, hierarchy and precision.

* Design end-to-end customer journeys and digital experiences across Housing Repairs services.

* Contribute to concept development, solving both business and customer problems and carrying ideas through to beautifully executed outcomes.

* Create user flows, journey maps, wireframes, prototypes and high-fidelity designs.

* Design systems, interfaces and reusable components that scale across multiple touchpoints and experiences.

* Collaborate closely with UX specialists, content designers, product teams and engineers to ensure seamless integration of design and functionality.

* Translate ideas into sketches, prototypes and production-ready designs with speed and accuracy.

* Conduct user-centred design activities, design validation workshops and usability testing.

We require the following:

* Significant experience in visual and interactive design, ideally gained within agency, consultancy or large-scale transformation environments.

* A portfolio demonstrating a high level of design craft, commercial understanding and exceptional attention to detail.

* Experience designing for large-scale digital platforms, products or service ecosystems.

To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.

IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.

Look forward to speaking with you soon