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Senior Service Designer: End-to-End Experience Architect

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Testing Site - JPMC
Full Time position
Listed on 2026-10-18
Job specializations:
  • Design & Architecture
    Creative Design / Digital Art
Salary/Wage Range or Industry Benchmark: 60000 - 90000 GBP Yearly GBP 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Testing Site - JPMC is seeking an experienced Service Designer to shape customer experiences across channels and platforms. You will apply service design and systems thinking to lead key initiatives, collaborate with diverse teams, and drive improvements in customer satisfaction.

This role requires a strong portfolio, hands-on research, and the ability to articulate complex service concepts to stakeholders, while supporting governance and ensuring inclusive, end-to-end journeys.

This is an excellent opportunity to take on the Senior Service Designer:
End-to-End Experience Architect role at Testing Site - JPMC.

This posting is for the Senior Service Designer:
End-to-End Experience Architect role at Testing Site - JPMC, based in Greater London, England, United Kingdom.

We are looking to fill the Senior Service Designer:
End-to-End Experience Architect position at Testing Site - JPMC in Greater London, England, United Kingdom.

Position Requirements
10+ Years work experience
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