UX Designer - Senior Associate

• Job Identification
• Job Category User Experience Design
• Business Unit Corporate Sector
• Posting Date 01/14/2026, 10:20 AM
• Locations 1 Cabot Square, London, E14 4QJ
  , GB
• Job Schedule Full time

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JP Morgan Chase continuously seeks innovative ways to attract customers, deepen engagement, and drive user satisfaction through delightful interactions with digital products and experiences. Our business accelerator teams work at the heart of new product development to design, build, and manage new consumer and business-facing products and solutions.

Culture is important to us, and we are looking for intellectually curious and driven individuals with a demonstrated passion for creating compelling B2B products and services for our customers. We're seeking a product designer with a deep understanding of experience design for digital products, particularly B2B, and a balanced grasp of strategy, user research, and visual design. Be part of our multi-disciplinary team and contribute to enhancing customer engagement and satisfaction.

As a Product Designer - Senior Associate within our business accelerator team, you will be at the heart of new product development, designing, building, and managing new consumer and business-facing products and solutions. You will work closely with a multi-disciplinary team of designers, user researchers, product and engineers to create products and services that put the customer at the centre

Job responsibilities:

• Deliver engaging, thoughtful customer-focused design solutions to complex problems and shaping the next generation B2B customer-focused products and services
• Collaborate with design team members and other stakeholders to identify new opportunities and design that creates value for our customers
• Use customers insights and data to inform and iterate design solutions
• Have a clear understanding of the business drivers behind product goals
• Deliver appropriate design artifacts spanning across all project phases, from concept development and design to production and documentation in a timely manner and efficient execution (e.g. user journeys, sitemaps, wireframes, prototypes, user research, usability testing, specs and guidelines).
• Proactively contribute to design systems and other design toolkits, and work closely with leads to ensure deliverables are consistent with the design system
• Manage the handover and support of your designs to engineering and product development teams and provide accurate estimation of tasks and help with prioritisation
• Participate in user research and usability studies on your…