Service Design Lead — End-to-End
Listed on 2026-10-29
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Design & Architecture
AI Business & Operations, UI/UX Design, Creative Design / Digital Art
Boston Consulting Group in London is seeking an analytical and detail-oriented Service Designer to join the Global IT Design Center of Expertise. You will own the design and delivery of end-to-end service experiences for employees, bridging process improvement with user-centered design.
You will map journeys and processes, conduct user research, and translate insights into measurable improvements. The role requires collaboration across global teams and time zones in a hybrid working environment.
We invite applications for the Service Design Lead — End-to-End Experience position located in Greater London, England, United Kingdom.
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This posting is for the Service Design Lead — End-to-End Experience role at Boston Consulting Group, based in Greater London, England, United Kingdom.
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