Academic Support Specialist Fashion Business​/IM

Academic Support Specialist – Fashion Business / IM London

The Academic Support Specialist works closely with the Programme Leader for Fashion Business Postgraduate courses to support the administration of the programme and organise academic activities. The role supports the Programme Leader in supervising, monitoring, and ensuring the performance of the programme, guaranteeing smooth operation and overall student satisfaction while coordinating academic activities related to the course and tutors.

• Ensure smooth support of administration related to the MA Fashion Business programmes, by checking weekly lessons and activities delivered by tutors.
• Support the daily organisation of the programme.
• Support the functions and processes associated with the delivery, monitoring and assessment processes of academic programmes to the required quality standard.
• Collaborate with all departments and tutors within the school to maintain quality and standards of the MA Fashion Business programmes.
• Effectively liaise with staff in relation to coordinating and managing academic timetables and availability of teaching space.
• Assist with providing timely and accurate management information as required by the Programme Leader.
• Assist and liaise with External Examiners and support the examination process.
• Support professional development planning for all Masters students for career development.
• Maintain an accurate record system of all documents related to the programme.
• Support pedagogic activity.
• Liaise with tutors as needed.
• Attend meetings as required, orientations and open days.
• Complete any other tasks assigned as appropriate to the role.

• Bachelor or Master Degree
• Previous experience working in a similar administrative support position
• Experience in the creative industries or similar environments (beneficial)
• Experience dealing sensitively with a range of enquiries and needs
• Customer service skills
• Problem‑solving skills
• Excellent communication skills and knowledge of the English language, written and spoken
• Knowledge of the UK Higher Education system
• Knowledge of Fashion Business as a discipline or strong interest in it
• Excellent knowledge of the Microsoft Office package
• Knowledge of the MAC system is highly beneficial
• Cultural awareness and sensitivity

• Fixed term until 30th June 2026 with possibility of extension
• 22.5 working hours per week
• Lunch vouchers
• Private medical insurance or cash plan after probation
• Employee Assistance Program
• Hybrid working
• Linked In Learning training
• Weekly delivery of fresh fruit, free tea and coffee

Entry level

Part-time

Education and Training

Higher Education