Student and Wellbeing Officer

A compassionate, proactive Wellbeing Officer to provide confidential 1:1 support, early intervention, crisis escalation and wellbeing promotion for students and staff at LCKA.

Department

Professional Services

Hours

Part-time (0.6 FTE)

Location

Harrow, London

Flexible scheduling; inclusive, mission-driven culture; CPD and accredited training; a meaningful role that impacts staff and student success.

LCK Academy is unapologetically proud of our stance:
Zero Self Doubt, Zero Hardship. We're an inclusive environment built on empathy, action, and empowerment, grounded in the UK Quality Code and Equality Act 2010. We make space for diverse voices and encourage applications from those historically underrepresented in higher education leadership.

Student and Staff Wellbeing Officer

Professional Services

Director of Advancement and Operations

Part-time (0.6 FTE)

Harrow, London

LCKA was established in 2022. The primary goal of LCKA is to grant individuals access to high-quality education and qualifications that bolster their self-assurance and elevate their quality of life. The LCKA ethos is resolutely centred on the principles of zero self-doubt and zero hardship. As part of this mission, we recognise that student attendance and engagement are central to student success, academic quality, and compliance with UK higher education expectations.

We are seeking a compassionate, proactive Wellbeing Officer to support the emotional, psychological, and physical wellbeing of students and staff. The postholder will provide one-to-one support, early intervention, crisis escalation, and signposting to internal and external services while helping build a safe, inclusive, and supportive culture.

• Provide confidential 1:1 wellbeing support to students and staff
• Identify needs and signpost to internal/external services
• Deliver wellbeing workshops and awareness campaigns
• Promote a positive wellbeing culture across LCKA
• Support the Designated Safeguarding Lead (DSL) with safeguarding concerns and escalation
• Respond to crises professionally and appropriately, following policy and safeguarding procedures
• Maintain accurate, GDPR-compliant case notes and records
• Liaise with academic teams, HR, and external professionals (e.g., NHS, charities)
• Support wellbeing policy development and continuous service improvement
• Degree in Psychology, Counselling, Social Work, Education or related field
• Experience in wellbeing, safeguarding, or support roles
• Excellent listening, communication and interpersonal skills
• Ability to manage a confidential caseload and maintain accurate records
• Understanding of safeguarding, Prevent Duty and professional boundaries
• Ability to support diverse and complex needs
• Mental Health First Aid or counselling qualification
• Experience delivering wellbeing workshops or campaigns
• Experience in Higher Education (HE) or community support

Accessibility If you require adjustments during the application or interview process, please let us know.

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