Student Enrolment Consultant

Student Enrolment Consultant – GEDU Global Education

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Department: Student Recruitment
Location: Greenford
Type of

Contract:

Permanent

About Us: GBS is a higher education provider offering a range of sector‑relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. We deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.

Our Vision: Changing Lives through Education

The Role: We are seeking a dynamic and motivated Student Recruitment Advisor to join our team. As a Student Recruitment Advisor, you will play a key role in attracting and enrolling prospective students to our institution. You will utilize your sales and communication skills to engage with potential students, guide them through the admissions process, and facilitate their transition to becoming enrolled students while providing exceptional customer service.

What The Role Involves:

• Track enquiries, applications, admissions data, and manage student recruitment pipelines.
• Utilize CRM systems to maintain accurate records of interactions with prospective students, including contact information, enquiries, and outcomes.
• Engage with prospective students across phone calls, emails, and virtual platforms to nurture leads.
• Offer information, advice, and guidance on Student Finance and available financial support to address learning barriers.
• Assist with special projects and initiatives related to student recruitment and enrolment management as needed.

About You:

• Sales acumen:
  Identify needs and goals of prospective students and recommend suitable programs, using effective selling techniques to achieve enrolment targets.
• Communication skills:
  Effectively communicate with prospective students through in‑person, phone, email, and other platforms.
• Customer service skills:
  Provide exceptional customer service by addressing enquiries, concerns, and needs in a timely manner.
• Active listening:
  Listen attentively to needs and concerns of prospective students and respond with tailored solutions.
• Closing skills:
  Guide prospective students through the enrolment process and overcome objections to secure commitments and enrolments.
• Time management:
  Efficiently manage time and resources to prioritize tasks, follow up with leads, and meet recruitment goals within deadlines.
• Goal orientation:
  Set ambitious recruitment targets and work diligently to achieve or exceed them, while maintaining a focus on student success and satisfaction.
• Resilience and persistence:
  Demonstrate resilience and persistence in the face of rejection or challenges and maintain motivation to meet recruitment targets.
• Program knowledge:
  Maintain in‑depth knowledge of GBS programs, including course content, admissions requirements, and career outcomes.

What We Offer:

• 25 days annual leave, plus 8 public holidays.
• 1‑day extra leave per year of service, up to a maximum of 5 days.
• Workplace pension scheme.
• Tuition reimbursement for career development courses.
• Flexible benefits:
  Cycle to Work, Workplace Nursery, Techscheme and more.
• Perks@Work discounts platform, wellbeing centre and more.
• Reward and recognition programme.
• £500 award employee referral scheme.
• Discretionary annual performance bonus.

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.