Senior Technology Learning & Adoption Training Specialist

Overview

Senior Technology Learning & Adoption Training Specialist

A fantastic opportunity has arisen for a Senior Technology Learning & Adoption Training Specialist to join our London based law firm on a permanent basis.

• Act as a coach in building the skills and abilities of personnel, both inside and outside of the classroom.
• Create educational resources and provide educational support related to an array of technical products, including Windows, Microsoft Office and other legal applications.
• Design learning solutions including instructor-led courses, videos, and written documentation.
• Transform scripts, storyboards and course plans into activities that promote learner information retention and engagement.
• Maintain existing training resources and look for new ways to utilize them. Retire resources when they become irrelevant.
• Facilitate technology-related classes for all roles within the firm.
• Accurately diagnose organisational technology performance issues and recommend the most appropriate solutions.
• Consult with IS management, HR and Administration, as well as individual users to anticipate and understand needs and develop customised learning solutions including facilitated training, coaching, videos, guides, and other resources.
• Build trust and work effectively with all firm users.
• Participate in complex projects and/or project teams; develop training materials aligned to project plans with key activities, milestones, stakeholders, and rollout strategies; ensure execution and measure effectiveness.

• Proficiency in the Microsoft Office suite, iManage and other firm applications.
• Available to work overtime, as required.
• Available to travel, as needed.
• 2+ years' experience with legal software systems and successful participation and coordinating training projects in a business setting.
• Prior instructional design and curriculum development experience delivering technology-related material.
• Ability to develop learning objectives and competency requirements, reference guides, instructor-led materials and evaluations/assessments.
• Understanding of techniques used to facilitate adult learning.
• Prior in-person and virtual classroom experience teaching technology-related material.