Library Assistant East

Department: Provost

Location: East London (On‑Site)

Type of

Contract:

Permanent - Part Time (30 Hours)

Salary: £22,500

What We Do: Our Library Team supports our students and staff by providing access to academic resources, expert guidance and creating welcoming, well‑equipped spaces that foster independent study, collaboration and academic success.

Our Vision: Changing Lives through Education

The Role: The Library Assistant plays a vital role in the daily operations of the library, providing hands‑on support to ensure a seamless and efficient experience for all users. This position includes delivering 30‑to‑60 minute library‑in‑the‑classroom workshops to students in collaboration with Lecturers, facilitating book and laptop loans, managing study spaces, assisting students in locating and using library resources, and delivering general support to maintain a welcoming and functional library environment.

The role requires flexibility to cover multiple campuses and includes day, evening, and weekend shifts to meet the diverse needs of the library’s users. The evening and weekend role requires a commitment to working evenings and weekends and would require flexibility to accommodate this.

This role is not eligible for visa sponsorship!

• Oversee the checkout and return process for library materials, including books, laptops, and other loanable resources.
• Maintain accurate records of loans, returns, and overdue items, ensuring compliance with library policies.
• Assist users in understanding borrowing policies and resolving loan‑related issues, such as renewals or late fees.

• Monitor and manage study spaces to ensure they are clean, organised, and conducive to learning.
• Oversee the reservation system for study rooms and other library facilities, helping users book and access spaces as needed.
• Address and resolve any issues related to study space usage, promoting a respectful and collaborative environment.

• Be confident delivering engaging, interactive in‑class library use sessions.
• Provide guidance to students on locating books, articles, and other resources within the library or through digital platforms.
• Help users navigate library catalogues, databases, and other tools to access information effectively. o Offer basic technical support for library equipment, including computers, printers, and photocopiers.

• Assist in shelving returned books and maintaining the organisation of library collections.
• Conduct routine checks to ensure resources are correctly shelved and easily accessible.
• Report damaged or misplaced items and assist in basic inventory management tasks.

• Provide friendly and knowledgeable service to all library users, addressing inquiries and offering support in a timely manner.
• Act as a first point of contact for visitors, ensuring they are directed to the appropriate resources or services.
• Support library staff with administrative tasks, event preparation, or special projects as needed.

• Rotate between multiple campuses, providing consistent library services across all locations.
• Work flexible hours, including evenings and weekends, to ensure library accessibility for all users.
• Adapt quickly to the needs of different campuses and user groups, maintaining a high standard of service.

• Help raise awareness of library services, resources, and events through user interactions and by distributing promotional materials.
• Encourage students to explore the library’s full range of offerings, including workshops, digital tools, and research support.
• Provide feedback to library management on user needs and suggestions to improve service delivery.

• Proven ability to deliver excellent front‑line service.
• Friendly, approachable, and able to engage effectively with a diverse user base.
• Experience working with students in a classroom or instructional setting.
• Confidence in delivering 30‑60 minute library‑in‑the‑classroom sessions.
• Clear verbal and written communication, particularly in guiding students and explaining resources…