Student Enrolment Consultant

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Department: Student Recruitment
Location: Greenford
Type: Permanent

About Us: GBS is a higher education provider offering a range of sector‑relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.

Our Vision: Changing Lives through Education

Role Overview: We are seeking a dynamic and motivated Student Recruitment Advisor to join our team. As a Student Recruitment Advisor, you will play a key role in attracting and enrolling prospective students to our institution. You will utilize your sales and communication skills to engage with potential students, guide them through the admissions process, and facilitate their transition to becoming enrolled students while providing exceptional customer service.

Note: This role is not eligible for visa sponsorship.

• Track enquiries, applications, admissions data, and manage student recruitment pipelines.
• Utilize CRM systems to maintain accurate records of interactions with prospective students.
• Utilize various communication channels—including phone calls, emails, and virtual platforms—to engage with prospective students and nurture leads.
• Offer information, advice, and guidance on Student Finance and available financial support to address learning barriers.
• Assist with special projects and initiatives related to student recruitment and enrolment management as needed.

• Sales Acumen:
  Identify the needs and goals of prospective students and recommend suitable programs, using effective selling techniques to achieve enrolment targets.
• Communication
  
  Skills:
  
  Effectively communicate with prospective students through various channels.
• Customer Service
  
  Skills:
  
  Provide exceptional customer service by addressing enquiries, concerns, and needs in a timely manner.
• Active Listening:
  Listen attentively to the needs and concerns of prospective students and provide tailored solutions.
• Closing
  
  Skills:
  
  Guide prospective students through the enrolment process and overcome objections to secure commitments.
• Time Management:
  Manage time and resources efficiently, prioritising tasks, following up with leads, and meeting recruitment goals.
• Goal Orientation:
  Set ambitious recruitment targets and work diligently to achieve or exceed them.
• Resilience & Persistence:
  Demonstrate resilience and persistence in the face of rejection or challenges and maintain motivation.
• Program Knowledge:
  Maintain in-depth knowledge of GBS programs.

• 25 days annual leave, plus 8 public holidays
• 1-day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible benefits:
  Cycle to Work, Workplace Nursery, Techscheme and more
• Perks@Work discounts platform, wellbeing centre and more
• Reward and recognition programme £500 award employee referral scheme
• Discretionary annual performance bonus

“GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career.” — Barbara Vargas (Professional Services Employee)

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.