Development Quality Assurer Hospitality

Are you passionate about coaching trainers and improving apprenticeship outcomes in hospitality?

Location: Remote (with regular travel in London)

Salary: from £30,000 - £35,000 + tax-free bonus + travel expenses

• Deliver face-to-face and remote coaching, mentoring, and teaching support
• Identify trainer development needs and build tailored training plans
• Support trainers through structured induction, CPD, and qualifications (e.g. TAQA, Learning and Skills Mentor)
• Conduct regular teaching observations, giving actionable feedback to improve learner outcomes

• Champion continuous improvement aligned with the Education Inspection Framework
• Use quality assurance tools (e.g. e-portfolios, learner data) to identify gaps and underperformance
• Work closely with Area Managers and other departments to ensure delivery consistency

• Design and run upskilling workshops, coaching interventions, and risk-based training sessions
• Collaborate with employers during site visits to monitor the quality of apprenticeship delivery
• Keep up to date with sector trends and innovation in digital and in-person learning strategies

• Background in hospitality apprenticeship delivery and vocational training
• Minimum Level 3 teaching qualification (e.g. Award in Education and Training)
• Ideally, a Level 4 TAQA qualification (or willing to work towards well support you!)
• Located for regular travel in and around London
• A strong coach and mentor, with a passion for developing others
• Coaching qualification (desirable)

• A starting salary from £30,000 + tax-free bonus
• 25 days holiday (plus bank holidays), plus a day off for your birthday
• Option to buy/sell up to 5 additional leave days
• Healthcare cash plan, dental plan, and 24/7 GP access
• Enhanced sick pay and life insurance
• Mileage and travel expense reimbursement

We are proud to be a Disability Confident and Living Wage employer, committed to inclusivity and growth through high-quality apprenticeships. We believe in transforming lives through training and creating positive change across the hospitality industry.

Ready to Inspire the Next Generation of Hospitality Talent? Apply today and help shape the future of vocational training.

This role is subject to an Enhanced DBS check.