Global Training & Development Manager

OBJECTIVE / PURPOSE OF JOB

The training manager will be responsible for the development, planning and execution of global internal training. Measuring the impact of education and reporting metrics accordingly.

Developing and empowering regional field trainers (seeDS) network, supporting their development to effective delivery local education to an established high standard.

• Design, develop and deliver technical training programs for end-user, tenured employees, newly hired employee, partners and distributor:
  • Self-study guide and e-learning module
  • Train-the-trainer supporting materials
  • Classroom materials
  • Formal certification process
  • Evaluate effectiveness of programs
• Management, training, coaching and development of regional training network (seeDS), providing proactive feedback and ongoing assessment.
• Apply adult-learning techniques to improve the overall effectiveness of training delivery.
• Create and maintain training materials, including manuals, presentations, and e-learning modules.
• Assess technical training needs of the sales team and measure competency through feedback, revalidation skills testing and performance metrics; adjust programmes as necessary to meet evolving business requirements.
• Coordination of standardised onboarding training for new team members across the regions.
• Be the leader for all technical product training needs and programs primarily for Sales Reps, Distributors and Partners.
• Determines future course offerings to improve the technical knowledge of employees and to satisfy the customer demand for advanced knowledge.
• Train trade show participants so that they are knowledgeable on all products.

• 5+ years of ophthalmic experience, good technical knowledge with the ability to break down and simply complex activities.
• Training experiences a positive, with and understanding of adult learning principles.
• Ability to motivate and influence peers.
• Significant experience in the medical device industry (Sales and/or Marketing).
• Experience with in a multinational organization / multi-cultural experience.
• Strong presentation and influencing skills.
• Autonomy, Initiative.
• Professional approach to time, costs and deadlines.
• Drive, high energy, maturity, and ability to work under pressure and deliver results.
• Strong personal management skills including time management, workload prioritization, responsiveness, multi-tasking and flexibility.
• Customer oriented.
• Solution maker / Self Starter.
• Positivity.
• Real attraction for multi-cultural relationship.
• Transparency.
• Confidentiality.
• Team player.

This position will require business trips (40/50%).

We are committed to creating a diverse and inclusive workplace. We welcome applications from all individuals, regardless of race, ethnicity, gender, sexual orientation, age, disability, religion, or any other characteristic protected by law. We believe in providing equal opportunities for all employees and applicants, and we strive to create an environment where everyone can thrive and contribute to our success.