Academic Administrator

Location:

ON-SITE – Stratford/London - UK

Reports to:

Academic Manager/Academic Dean

Employment Type:

Full-Time, Monday to Friday

Salary: £ 28,000 - £33,000 (dependent on qualifications and experience)

A highly organised and proactive individual with a can‑do attitude is required to provide comprehensive administrative support to the Academic Dean, Academic Manager, Programme Leaders, and the wider academic team. This role will support WC’s programmes, especially Business and Management (with Law), LLB, CertHE, and Foundation programmes.

• Support the coordination of the allocation of lecturers for each cohort based on subject requirements and availability.
• Support the monitoring of class attendance, provide regular reports and ensure any identified issues are addressed promptly.
• Support the Academic Manager/Academic Dean to robustly manage assessments, including planning for staffing to cover assessment marking, second marking, moderation and transfer to the partner university for their oversight processes within the required timeline.
• Coordinate with the IT Team and Campus Coordinator to ensure that programme, cohort, intake, group, timetable, module, room, lecturer, and delivery‑mode information is accurately prepared and maintained to support the effective setup of Moodle, Microsoft Teams, and other academic support platforms.
• Communicate effectively with students regarding class schedules, assessments, and additional support sessions.
• Working with the Student Success team and the Academic Manager, organise any identified required additional sessions or workshops to support students’ development and address their academic needs.
• Act as a point of contact for lecturers’ queries and concerns.
• Support with planning and organisation of student induction sessions in liaison with the Academic Manager.
• Support the induction and orientation of new academic staff after onboarding.

• Ensure academic folders are well organised, appropriately maintained, and subject to monitored restricted access.
• Ensure key academic information is accurately stored and kept up to date, including Module Monitoring Reports, teaching materials, assessment records, and relevant reports.

• Analyse student performance, attendance, and engagement data to identify trends, risks, and areas for improvement.
• Populate Module Review Forms and Annual Programme Monitoring Reports with key assessment results and academic misconduct data.
• Monitor Exceptional Circumstances cases, student appeals, resubmissions, and related academic outcomes.
• Prepare and maintain reports and datasets required for academic quality assurance, programme monitoring, and decision‑making.

• Monitor key academic dates, including admissions and induction days, grade extraction dates, Subject Boards, and other relevant deadlines.
• Ensure relevant files, calendars, and records are updated in line with academic timelines.
• Notify relevant staff and stakeholders of key dates, deadlines, and required actions.
• Prepare timetables for all cohorts and submit them in accordance with institutional deadlines.
• Keep the Contribution Model spreadsheet updated each term to reflect workload distribution and support an even allocation of work among academic staff.

• Liaise with external stakeholders, including industry partners and accreditation bodies, to enhance the institution’s reputation and collaborative efforts.
• Represent the institution at external events as requested.

• Create and maintain a supportive working environment for lecturers, addressing any concerns or issues promptly.

• IT literacy and proficiency in MS Office and the databases – essential
• Excellent spoken and written English and the ability to communicate clearly – essential
• Experience with OfS registration – desirable
• Experience working with Higher Education environment – desirable
• Ability to work as part of a small team and also to use initiative and…