Technical Training Curriculum Manager

About the team

The technical curriculums are a core part of the firm’s learning and development strategy and our commitment to our regulators. Successful delivery of the curriculums helps to improve staff knowledge and understanding, enhances quality, and protects the firm from reputational damage and financial sanctions.

The purpose of the Technical Training Curriculum Manager role is to assist the Director of Technical Training in the effective organisation and management of the technical curriculums across the firm.

• Liaison with subject matter experts (SMEs) for the timely creation and delivery of all curriculum content.
• Liaison with external and internal stakeholders on professional qualification and other training courses to avoid clashes and duplication of content.
• Liaison with service line business unit leads (or local “training reps”) to ensure classes are planned at the correct time period for each office or business unit around their client base and expected deadlines.
• Track school leavers, graduates, returning industrial placements and different pathways taken, including qualifications and their requirements, to ensure effective technical learning development.
• Draft reports on the format, content and expectations of each curriculum, including planned training hours and associated training costs.
• Schedule all curriculum classes in terms of dates, office locations, format and frequency in a clear format that can be passed to the learning operations and administration team to set up.
• Coordinate with the Business Services team for room booking confirmations for live events.
• Ensure that all curriculum training is appropriately reflected in the firm’s resource management system.
• Commission the learning operations team to design, implement, and audit all technical learning in the LMS to allow full curriculum cohort allocations for all participants.
• Collate and maintain a list of trained facilitators and key office/business unit contacts.
• Keep track of which facilitators need Train the Trainer (“TTT”) and arrange TTT sessions.
• Set up facilitator run‑through sessions, ensuring attendance and following up as required.
• Sourcing and booking facilitators, either from the service line or centrally, for all sessions.
• Develop facilitator communications to ensure technical learning is managed and delivered, and that all facilitators have access to materials, know where to go, and know what to cover.
• Ensure class material for facilitators is accessible and kept up to date.
• Ensure the L&D operations team knows the timetable for registering participants at the correct time.
• Create the technical curriculum budget and monitor costs.
• Review and approve technical curriculum expenses.
• Co‑ordinate with L&D operations on attendance, date changes and track regulation requirements (escalations and reporting to Employer Relations teams).
• Ensure the mandatory learning policy is followed for all non‑attendance by coordinating content creators, learning designers and learning operations teams.
• Co‐ordinate with SMEs for the creation of content‑based knowledge checkers.
• Ensure L&D operations are on track with distribution and monitoring of knowledge checkers and completion.
• Collate feedback from participants and distribute it to facilitators to aid performance review and self‑development.
• Analyse, summarise and distribute participant and facilitator feedback to allow for future development and continuous improvement of the curriculum content and set‑up.
• Assist with the completion of reports for regulators and other key stakeholders.
• Plan risk and contingency measures for ad‑hoc issues such as facilitator illness, transport strikes and inclement weather, and their impact on curriculum scheduling and delivery, while providing suitable solutions.

• Strong organisational and multi‑tasking skills.
• Strong project management skills.
• Strong stakeholder management skills.
• Budgeting and cost monitoring skills.
• Highly skilled in Excel and data analysis.
• Excellent written and verbal communication skills.
• Confidence to use your own initiative and be self‑motivated.
• Ability to prioritise and organise work, with a strong…