Student Success Tutor - Greenford

Department: Student Support

Location: London Greenford Campus (On‑Site)

Type of

Contract:

Permanent /Full‑Time

Salary: £32,000 Per Annum

Our Vision: Changing Lives through Education

Please note: this role is not eligible for sponsorship!

• Support students in and outside of the classroom to increase student outcomes (attendance, submission rates, MEQ completion rates and student satisfaction)
• Have excellent working knowledge of GBS policies and procedures and academic regulations/extenuating circumstances for the assigned partnership. For example, knowledge of intercalation/top up opportunities Student organisational and learning support:
• Be proactive in identifying and supporting students who may be s will include, finding students before or after class, calling students, and following up with students once support/initiatives are put in place
• Support students with workload management and life organisational skills. Contribute during faculty student monitoring meetings, offering information and insight, actively follow up on cases and report back
• Guide and signpost students towards further support as necessary. Follow up a student case with colleagues and the student to ensure relevant support is in place.

• Experience of working in FE/HE and in academic coaching
• Experience of working in a widening participation environment or experience as a teaching assistant
• Bachelor’s degree
• Effective people, organisational and conflict management skills
• Ability to be flexible to work days, evenings and weekends as required.

• Evidence of performance to the highest standards of professionalism within a student focused service approach
• Excellent communication skills (verbal and written)
• Committed team player and able to work under pressure to tight timelines
• Demonstrate a proactive outlook to work

• 25 days annual leave, plus 8 public holidays
• 1 day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible Benefits:
  Cycle to Work, Workplace Nursery, Techscheme and much more
• Perks@Work discounts platform, wellbeing centre and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus