Attendance and Pastoral Support Worker
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-07-11
Listing for:
Northwood School
Full Time
position Listed on 2026-07-11
Job specializations:
-
Education / Teaching
School Counseling & Student Support, Youth Development
Job Description & How to Apply Below
Job Purpose
Responsible for providing attendance, student and administrative support. This enables the school to achieve a high standard of effective services to the leadership group, teachers, support staff colleagues, pupils, parents and other members of the school community. To develop systems that will enable the school to raise the attendance levels of students. To support the Pastoral Team in delivering excellent pastoral provision guiding and supporting students in their personal, social and educational development to help them reach their full potential.
Duties & Responsibilities Attendance- To use MIS (Brom Com) in daily role and be one of the key contacts for all attendance issues in school Years 7-11, including students who are educated off-site (alternative provision), reduced timetable and long-term illness.
- To support and produce daily absence reports in case of emergency/evacuation of the school with the wider attendance team.
- To support and co-ordinate registers and student count during an emergency evacuation of the school.
- To support day-to-day systems and processes relating to the school attendance targets.
- Work alongside the attendance officer to ensure that the school registration systems are delivered and correctly administered, report on the quality of registers and pick up any errors or missing marks.
- To be responsible for ensuring late students register on arrival in school and inputting their late attendance into the system.
- Weekly monitoring and analysis of whole school persistent absentees.
- To provide relevant reports to the Attendance lead on a monthly basis and as additionally requested.
- To liaise with the School’s Educational Welfare Officer, Assistant Headteacher and Heads of Year regularly to review statistical data relating to attendance patterns of groups within the school, identifying students for attendance contract meetings, completing referrals, organising and managing attendance contract meetings.
- To ensure timely and appropriate written and phone communication to parents regarding attendance.
- To use data to evaluate the effectiveness of interventions.
- To be responsible for tracking the impact of attendance contract meetings and ensuring improvement of persistent absentees, and work with the pastoral team to design effective interventions.
- To prepare, organise and oversee the register audit with the Participation Officer.
- To provide names and feedback for students who have been added to the local authority’s truancy sweep.
- To liaise with the Assistant Headteacher (Attendance/Inclusion) regarding term-time leave/holiday requests and circulate the information to the relevant staff.
- To be responsible for monitoring the attendance of looked after children and students in receipt of alternative provision.
- To contact parents regarding absence issues on a daily basis and tracking the students concerned.
- To support in creating individualised support plans around persistent absentees.
- To be the main point of contact and work actively with families to support student attendance and punctuality.
- Responsible for sending out messages to parents via Brom Com and/or truancy Call.
- To identify students and the families who require support and refer them to the safeguarding and pastoral team(s) as appropriate.
- To be a point of contact in the Pastoral Office and student reception for student issues.
- To support Heads of Year in their daily role to support vulnerable students and their families.
- To support in identifying, referring and escorting students to external services where appropriate (e.g. sexual health, drugs & alcohol support, safer school’s officer).
- Carrying out daily lunch duties.
- To liaise with the HoYs regarding next steps and to work with the Pastoral team with the organisation of interventions such as onsite counselling, careers appointments, etc.
- To support safeguarding team in their role.
- To support select students in need in regular 1:1 meetings as a key point of contact in school.
- Oversee the distribution of lockers to students.
- To be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality…
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