Senior Internship Program Coordinator

About CIEE

CIEE is the world’s oldest and largest nonprofit study abroad and intercultural exchange organization. Since 1947, CIEE has provided students with high-quality international education experiences that foster academic achievement, intercultural understanding, and professional development. Through study abroad, internship, and experiential learning programs, CIEE prepares students to thrive in an increasingly interconnected world. CIEE is committed to recruiting talented, passionate professionals who are dedicated to delivering exceptional student experiences, building meaningful partnerships, and contributing to the continued growth of international education.

The Senior Internship Program Coordinator plays a key role in the operational delivery of CIEE London’s internship and experiential learning programs. Reporting to the Internships Director, this position is responsible for overseeing the day-to-day coordination of internship placements, employer engagement, student support, and programme administration, ensuring a consistently high-quality experience for students and host organisations. Working with a high degree of autonomy, the Senior Coordinator serves as the primary operational lead for internship placement activities and employer relationship management.

The role is responsible for developing and maintaining a strong portfolio of internship hosts, coordinating complex placement logistics, monitoring programme quality, and driving continuous improvement across internship operations. The Senior Coordinator works collaboratively across Academic, Student Life, Customized Programs, and external university partners to ensure internship programmes are delivered efficiently, compliantly, and in alignment with CIEE’s strategic objectives. The role also provides guidance and support to colleagues within the Internships team and acts as the operational lead in the Director’s absence.

• Lead the end-to-end coordination of internship placements from application through programme completion.
• Manage complex and high-volume placement processes while ensuring exceptional service delivery.
• Match students with internship opportunities that align with academic requirements, career aspirations, and employer needs.
• Coordinate employer interviews, placement offers, onboarding, and placement confirmations.
• Monitor placement timelines to ensure all programme deadlines and service standards are consistently achieved.
• Resolve placement challenges proactively, identifying appropriate solutions while maintaining positive stakeholder relationships.
• Ensure accurate maintenance of placement records and student documentation throughout the programme lifecycle.
• Monitor programme quality and identify opportunities to improve operational processes and student outcomes.

• Serve as the senior operational contact for internship host organisations.
• Develop, strengthen, and maintain long-term relationships with employers across a broad range of industry sectors.
• Proactively source and cultivate new internship opportunities that align with programme growth objectives.
• Conduct regular employer engagement activities to ensure placement quality and partner satisfaction.
• Provide guidance to employers on programme expectations, student support, and best practices.
• Address employer concerns promptly and professionally while maintaining strong partnerships.
• Monitor employer performance and recommend improvements where appropriate.

• Provide high-quality guidance and support to students throughout the internship process.
• Prepare students for successful placements through advising, coaching, and pre-placement support.
• Monitor student progress during internships and intervene where appropriate to resolve issues.
• Foster positive relationships that support student wellbeing, professional development, and programme success.
• Work collaboratively with Student Life and Academic teams to ensure a coordinated student experience.

• Support the Director ensuring all internship documentation complies within…