Training & Education Manager - Robotics

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life The Training & Education Manager will have a significant impact on the success of Robotics’ growth of the business across by executing technical, clinical and skill training focused on sales, system implementation and customer support.  This position reports into Western European Surgical Sales Training.  This is a strategic and executional role supporting critical commercial team operations across the region. 

Offering an exceptional opportunity to build on clinical or sales experience and develop the skills for upward or lateral roles.  The successful individual will design and deploy training programs for new employees and that support Robotics business initiatives.  They will also partner with local field management to support ongoing sales team development.  The work location within Europe is flexible but candidates must be prepared to travel up to 70% across the region. 

Significant time will be spent delivering hands-on training delivered at the IRCAD training center located in Strasbourg, France.  Occasional international travel will be required.   Responsibilities may include the following and other duties may be assigned:

Identify training needs:
Drive the collaboration of the different regional stakeholders to identify skill or knowledge gaps based on roles and responsibilities.  Training development:
Partner with Global and Regional departments to design and develop training courses that align with organizational goals and objectives and when required / or needed the principle of 80% standardization 20% customization will be implemented.  Training delivery:
Deliver clinical and technical content effectively using digital resources and methods such as Blended, Synchronous and Asynchronous learning.  Training evaluation:
Assess the effectiveness of the training by contacting evaluations, surveys and feedback and create mechanisms to measure learning outcomes.  Team collaboration:
Foster cross departmental training collaboration that promotes a culture of learning that enhances communication efficiency and continuous improvement  Required Knowledge and

Experience:

Bachelor’s Degree with successful 5 years combined experience in two or more of the following functions: medical device sales or marketing, clinical experience (nursing etc.), training delivery, or other relevant areas, with a strong track record and demonstration of individual and team results  Strong commercial acumen, excellent communication skills, a genuine enthusiasm for training and development and a commitment to teamwork are required. 

In-depth knowledge of successful field sales and support organization structure, processes, and culture   Operating Room knowledge, ideally with Robotic experience Excellent influencing, interpersonal, communication, presentation and facilitation skills with demonstrated leadership and coaching capabilities.  Experience in multicultural organizations, particularly different learning and thinking styles.  Proven track record of ability to navigate and collaborate within a global matrix organization.  Proven track record of both individual and team achievement with a natural drive for results.

  Experience with project management/project leadership, excellent planning and organizational skills coupled…