Tuition and Coaching Coordinator

Job Title:

Tuition and Coaching Coordinator

Salary: £30,302 if home-based in London. £27,302 if home-based outside of London.

Closing Date:
Friday 20th November

Contract:

Permanent, Full Time, 37.5 hours per week

Job Location:

The position requires regular attendance in London with flexibility for hybrid working

Interviews:
Week commencing 30th November

Start date:

January 2027

Our mission is to support students from under-resourced backgrounds to access top universities through a unique programme of mentoring, skills coaching, and tuition. Students enrolled on our programme receive expert support from mentors embedded in schools to guide pupils through their education options, university applications and student life topics.

Our values are:
Empowerment, Courage, Impact, Inclusion, Ownership

The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our safeguarding system is underpinned by a range of policies and procedures which encourage and promote safe working practice across the organisation.

Our tutors and coaches are a key element to the success of The Access Project’s work, and their sessions play a vital role in improving our students’ outcomes. The Tuition and Coaching Delivery team oversees every stage of the process - from recruiting, onboarding and training tutors and coaches, to matching, managing and ensuring they have a rewarding experience. Tutors and coaches work online with students in one-hour sessions, offering either academic support or skills-based coaching.

This role is central to recruiting, onboarding and managing tutors and coaches and plays a supporting role in managing relationships with external organisations and providers of volunteers.

• Play an active role in the recruitment of coaches and tutors, including reviewing and processing applications and running interviews.
• Work with the Tuition and Coaching Manager to deliver the recruitment strategy.
• Deliver engaging information sessions for potential volunteers and attend recruitment fairs and events (online and in-person).
• Collaborate with the Communications team to develop engaging collateral.
• Work with fellow coordinators to create and manage volunteer adverts and expression of interest forms.
• Work with the Tuition and Coaching team to review and develop training materials and resources, ensuring tutors and coaches are well-equipped and knowledgeable about the programme and what is expected of them.
• Deliver engaging training sessions for large groups of volunteers (some evening and weekend working will be required during training periods, with time off in lieu provided).
• Support efficient onboarding of tutors and coaches, including processing DBS checks, reviewing references and providing updates.
• Support key volunteering relationships, working with the Fundraising and Communications team to provide regular updates and reporting for corporate and university partners.
• Responsibility for matching coaches and students, managing the success of the pairings including monitoring attendance, dealing with coach and student queries, contacting students regarding their coaching sessions.
• Work closely with University Access Officers to drive coaching session attendance, student engagement and overall impact in line with KPIs.
• Take part in analysing and reviewing Tuition and Coaching activity and make recommendations on how to improve delivery.
• Manage the Tuition and Coaching inbox, ensuring timely responses to queries.
• Collaborate with Tuition and Coaching Coordinators to align and deliver tutor and coach communications, newsletters and updates.
• Keep…