Senior Service Engineer

Position and Details

Senior Service Engineer – CCTV & Electronic Integrated Security

Job : (phone number removed)

Location:

South / East London

Rate/Salary: £35,000 – £40,000 Basic + Commission (OTE £45,000 – £55,000)

Benefits:
Company vehicle, ongoing training, career progression, performance‑related commission, technical development opportunities

Type:
Permanent

HSB Technical Ltd is a specialist recruiter within the Fire & Security, Power & Propulsion and Shipbuilding Sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.

The Senior Service Engineer will be responsible for the engineering, maintenance, technical support and lifecycle management of a portfolio of CCTV, Access Control and Integrated Security systems across South and East London. The successful candidate will manage their own area, ensuring clients receive a high standard of service whilst maintaining operational and technical performance across key accounts.

• Service, maintain, fault‑find and repair CCTV, Access Control and Integrated Security systems.
• Manage the technical and operational lifecycle of assigned client accounts within the designated area.
• Plan and organise own workload and diary to ensure service levels are maintained.
• Carry out preventative and reactive maintenance visits across commercial sites.
• Build and maintain strong relationships with customers, acting as a trusted technical point of contact.
• Support system upgrades, technology refreshes and implementation of new IP‑based security solutions.
• Work closely with the Operations Support Team and Senior Management to ensure customer satisfaction and account performance.

• Proven experience within the Electronic Security industry.
• Strong technical knowledge of CCTV, Access Control and integrated security systems.
• Experience working with IP‑based security technologies.
• Ability to work independently and manage own workload effectively.
• Excellent communication and customer service skills.
• Full UK Driving Licence.
• Reliable, trustworthy, self‑motivated, and committed to delivering high standards of service.

• Basic salary of £35,000 – £40,000 depending on experience.
• Uncapped commission scheme with realistic OTE of £45,000 – £55,000.
• Company vehicle provided.
• Ongoing manufacturer and technical training.
• Clear career progression opportunities.
• Support from dedicated operations and technical teams.
• Exposure to high‑profile retail, commercial, government and education sector clients.

This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.