Interim Head of Solar and EV Installation

Our priority is to match the right person to the right role, and we never want salary to be a barrier to applying. Regardless of your current pay, we’ll ask about your salary expectations during the application process, and our Talent Team will have an open, honest conversation during the talent call to understand your skills and explore our salary options.

If you have questions around salary, please feel free to ask us!

Location
:
Chiswick, London - Typically 2 days per week in the office

Sponsorship
:
We are unable to offer sponsorship for this role

The Head of Solar and EV Installation is responsible for end-to-end performance across So Energy’s Solar and Storage and EV Charger installation business lines. This role leads an established team of specialists, covering the installation value proposition, sales, delivery, aftercare and commercial P&L performance

Reporting to our Marketing Director

So Energy was created in 2015 because we knew energy suppliers could be better. Since then, we’ve grown rapidly but sustainably, with 300,000 customers and over 450 Energists (what we call our people). But we’re not done! We’re on the road to a net-zero future, and thanks to our partnership with ESB, we’re well on the way. We’re customer‑centric, tech‑led, and passionate about sustainability.

We’re driven to do our best for our customers, for each other, and for our planet. That’s why we’ve built a workplace culture that’s supportive, empowering, inclusive, and full of opportunities to grow and make an impact.

At So Energy, we take pride in our values‑driven culture. We live and breathe by our six core values that guide everything we do:

• Clear
• Honest
• Ambitious
• Inquisitive
• Caring
• Sustainable

• Oversee the Solar and Storage and EV Charger installation propositions, maintaining a compelling range of hardware, installation, aftercare and finance options.
• Collaborate with Propositions, Trading and Technology to build compelling smart tariffs supporting install cross‑sell and CLTV.
• Ensure Solar and EV installation products deliver value to customers and a profitable contribution for So Energy.
• Support the wider So Energy brand proposition, building compelling proof points aligned to the commercial strategy.

• Own the P&L for Solar & Storage, EV charger installation and referral revenue, with end‑to‑end accountability for profitability.
• Lead forecasting and target setting for the installation business, working with SLT and finance to agree plans and budgets.
• Drive improvements in unit economics, bringing commercial discipline to the growth vs cost trade‑offs.
• Support managers to deliver against sales and delivery targets, prioritising efforts and initiatives based on commercial impact.

• Oversee the end‑to‑end journey for the Solar and EV charger installation, from lead‑gen and sales to delivery and aftercare.
• Use data and insight to identify performance gaps and drive continuous improvement across the funnel.
• Work with Sales, Marketing and Technology to develop lead‑gen capabilities and effective conversion from lead to sale.
• Ensure high‑quality delivery, providing a great CX reflected by customer satisfaction and low failure and complaint rates.
• Identify and deliver commercial opportunities from industry schemes e.g. WHD, ensuring commercial value.
• Maintain accountability for installation risk, compliance, and industry accreditation e.g. MCS, Solar Consumer Code.

• Cultivate partnerships with hardware providers, OEMs, installers and sector experts to support delivery of So Energy’s goals.
• Leverage partnerships to enhance commercial capabilities, reduce operating costs and…