Medical Device Field Service Engineer

Overview

We are recruiting on behalf of a well-established and growing medical technology business for a Medical Device Field Service Engineer to cover the Southern UK. This is a field-based role supporting customers with preventative maintenance, installations and reactive call-outs on specialist medical and laboratory equipment.

This role would suit a Field Service Engineer with a sound mechanical engineering background, good IT skills, and a professional, customer-focused approach. Candidates should ideally live within 45 minutes of Sunbury-on-Thames to attend training and team meetings when required.

• Carry out preventative maintenance, servicing, and calibration of medical devices
• Attend reactive call-outs and fault-find mechanical and system issues
• Install and commission new equipment at customer sites
• Provide on-site product support and basic training to customers and distributors
• Manage your own weekly service schedule, booking visits directly with customers
• Complete service documentation accurately (digital and written)
• Support customers in clean room and regulated environments
• Assist with basic IT and networking diagnostics where required

• Proven experience as a Field Service Engineer
• Strong mechanical engineering background (essential)
• Experience working in a field-based engineering role
• Good IT skills, with the ability to support basic networking diagnostics
• Experience with medical devices, laboratory equipment, or clean room environments (desirable)
• Excellent customer-facing and communication skills
• Ability to work independently and manage your own workload
• Full UK driving licence

• Covering Southern UK, mainly London and surrounding areas
• Occasional travel further afield when required
• Attendance at the Sunbury office for training and meetings

• £35,000 salary
• Company van
• Full product training provided
• Monday to Friday working pattern
• Long-term career opportunity within a specialist medical technology business
• Pension
• This is an excellent opportunity for a Field Service Engineer looking to join a specialist, growing organisation offering autonomy, technical development and customer-facing responsibility