Senior Quality Engineer- Floorcare

About Us

Shark Ninja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another. Shark Ninja now operates in multiple product categories, driving significant growth and market share gains.

Headquartered in Needham, Massachusetts, the company employs more than 4,100 associates. Its products are sold at key retailers, online and offline, and through distributors worldwide.

We are seeking a strategic, analytical, and collaborative Senior Quality Engineer to join the Product Quality Team. In this high-impact role you will champion consumer safety, device performance, and regulatory-aligned quality across the entire product lifecycle, ensuring skincare devices consistently deliver safe, effective, and high-performance experiences. You will partner closely with R&D, Human Factors, Clinical/Scientific Affairs, Industrial Design, Supply Chain, Manufacturing, Customer Experience, Marketing, and Executive Leadership to influence device design and quality strategy from concept through post‑launch.

This role offers a unique opportunity to shape product quality at scale, contribute to executive-level decision‑making, and drive innovation that improves consumer outcomes.

• Analyze consumer complaints, device returns, clinical data, and post‑market surveillance insights to identify root causes and drive corrective actions across technical performance and user experience.
• Act as the voice of the consumer and patient in quality and product forums, ensuring safety, usability, and clinical insights translate into tangible product improvements.
• Lead structured problem‑solving initiatives to resolve complex quality and performance issues.

• Serve as the New Product Development (NPD) Quality Lead for device programs, guiding design controls, risk management, human factors, and quality documentation from early concept through validation and launch.
• Review and approve Engineering Change Notices (ECNs), ensuring robust verification and validation while protecting device safety, performance, and claims.
• Partner with cross‑functional teams to define, measure, and validate critical‑to‑quality (CTQ) attributes, including skin compatibility, safety, efficacy, reliability, and durability.
• Ensure biocompatibility, labeling, and claims substantiation are fully integrated into the product development lifecycle.

• Collaborate with suppliers to investigate root causes and drive timely, compliant closure of corrective and preventive actions (CAPAs), particularly for contact materials, energy‑based components, and precision hardware.
• Influence manufacturing readiness by identifying device‑specific failure modes and recommending risk‑mitigation controls.
• Support production transfer activities to ensure alignment between design intent, process capability, and quality requirements.

• Monitor product performance trends, consumer sentiment, and post‑market data to identify early warning signals for skincare‑specific risks.
• Drive continuous improvements to device hardware and user experience post‑launch in collaboration with Engineering, Design, and Quality partners.
• Own product health dashboards and deliver clear, actionable insights to senior leadership focused on safety, reliability, and real‑world performance.

• Facilitate cross‑functional quality forums, ensuring accountability and timely issue resolution across teams.
• Identify and implement efficiencies within design control, documentation, risk management, and testing workflows.
• Mentor and coach junior engineers or quality team members to strengthen technical rigor, compliance mindset, and problem‑solving capability.

• Bachelor’s…