Technical Services Manager - Building Performance Analyst

Job Title

Technical Services Manager - Building Performance Analyst

Job Description Summary

Job Description

Cushman & Wakefield’s Building Optimisation Service helps clients improve how their buildings perform in real operation - reducing energy and carbon, improving occupant outcomes, and protecting asset value. The Building Physics Performance Analyst will play a key role in delivering this service by combining building physics expertise, cloud‑based performance analytics, and project delivery capability. The role focuses on analysing operational data from digital platforms (e.g. Demand Logic or similar), identifying performance improvement actions, and project managing those actions through to implementation and verification.

This is a technically focused, client‑impact role operating at the intersection of building physics, digital data, and real estate performance.

The successful candidate will prepare monitor and execute the agreed deliverables on time and within the agreed parameters and support the business, review & manage performance impacts and deliver on business development nationally. This role is in alignment with the PDS/Sustainability/AS playbook roles & responsibilities protocol. These services will be delivered to a multi-site, multi-client basis supporting energy performance management services as well as the agreed service, scope, and strategy within the C&W and client teams nationally.

• Use a cloud‑based building performance platform to analyse energy, HVAC, and operational data from commercial buildings.
• Apply building physics principles to diagnose performance issues such as:
• Excessive energy consumption
• Poor thermal comfort or overheating
• Ventilation and air quality issues
• Inefficient plant operation or control strategies
• Support measurement and verification by establishing baselines, normalising performance (e.g., weather/occupancy), and tracking improvement over time
• Support delivery of Building Optimisation assessments, ongoing monitoring services, and post‑occupancy evaluations across C&W client portfolios.
• Translate data insights into clear, prioritised optimisation actions, from low‑cost operational changes to longer‑term improvement measures.
• Track building performance over time to verify the impact of implemented actions.
• Contribute to standard methods, templates, and repeatable analytical workflows so insights are consistent across sites.
• Own the delivery of identified optimisation actions from analysis through to completion.
• Coordinate with client teams, facilities managers, engineers, controls contractors, and internal C&W stakeholders to implement agreed actions.
• Develop simple action plans, track progress, manage risks, and ensure actions are completed in line with agreed scope and timescales.
• Verify and report on outcomes, ensuring performance improvements are evidenced through operational data.
• Produce clear, concise, and commercially relevant reports translating technical findings into practical recommendations.
• Support client presentations, workshops, and meetings, explaining building performance issues in an accessible way.
• Contribute to wider sustainability, ESG, and net zero advisory outputs where operational performance insight is required.
• Collaborate with sustainability, engineering, project management, and asset advisory teams across C&W.
• Feed lessons learned from operational buildings back into design, refurbishment, and asset strategy advice.
• Contribute to internal technical development, best practice guidance, and thought leadership.

• Strong understanding of building physics (thermal comfort, heat transfer, ventilation, fabric performance).
• Experience working with cloud‑based building performance analytics platforms (e.g. Demand Logic, or similar BMS/energy analytics tools).
• Working knowledge of HVAC systems, controls strategies, and real‑world building operation.
• Familiarity with dynamic thermal modelling tools (e.g. IES VE, TAS, Energy Plus) or equivalent analytical methods.
• Understanding of relevant guidance and standards (e.g. CIBSE TM, ASHRAE, NABERS where applicable).
• Strong analytical capability with attention to detail…