Staff Engineer, Forward Deployed; R5021

Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit (Use the "Apply for this Job" box below)..

The Software Applications Engineer will provide technical expertise and support to customers during the implementation and use of Shield AI enterprise software products. This role involves working closely with customers to understand their requirements and ensuring successful product integration for AI & Autonomy development.

• Become an expert user of the Hivemind Enterprise Autonomy Software Development Kit.
• Develop AI & Autonomy applications using Hivemind for unmanned platforms across air, sea, land, and space.
• Deploy Hivemind AI infrastructure at customer sites.
• Provide technical training to customers for their autonomy development efforts.
• Assist customers in integrating Hivemind autonomy into their vehicles and platforms.
• Help customers debug software and API integration issues.
• Collaborate with the product and engineering teams to address customer feedback and improve products.
• Develop and maintain technical documentation and training materials.
• Assist the sales team in answering complex technical queries from customers.
• Travel to and stay at customer sites as required (~30% travel).

• Autonomous teaming drones.
• Team­ing between helicopters and drones.
• Autonomy on robodogs.
• AI on fighter jets and more that we aren’t allowed to publicly share.

• Bachelor’s degree in Engineering, Computer Science, or a related field.
• 7+ years of industry experience.
• 3+ years of experience in an integration/applications engineering role.
• 3+ years of experience working in a startup environment.
• Strong technical background in software engineering.
• Strong proficiency in writing modern C++ code.
• Intermediate proficiency in writing Python code.
• Excellent problem‑solving and analytical skills.
• Strong communication and interpersonal skills.

• Experience in the defense aviation or robotics industry.
• Experience building and running a small enterprise software applications/solutions engineering team.