Azure IaaS Customer Engineer

Job Title

Azure IaaS Customer Engineer

As an Azure IaaS Customer Engineer, you will provide advisory, architecture, consulting, and support services to help customers design, implement, and optimize Azure infrastructure solutions.

• Azure Virtual Machines
• Azure Arc
• Azure Backup
• Azure Site Recovery
• Azure Networking
• Azure Storage
• Azure Monitor
• Azure Insights
• Azure Policy
• Well-Architected Framework (and implementation of concepts)
• Cloud Adoption Framework (and implementation of concepts)
• Other general Azure infrastructure areas (IaaS, PaaS, SaaS, etc.)

• Understanding of competitor clouds and comparisons to Azure
• Technical experience with hybrid infrastructures, architecture designs, and technology management
• 8+ years experience with customer‑facing roles in systems architecture, administration, operations, software support, IT consulting, on‑premises and cloud support or consulting for enterprise and/or government customers, and advanced troubleshooting
• Understanding of Microsoft’s Modern IT Architecture and Strategy
• Proven track record in planning, deploying, operating, and optimizing cloud environments
• Azure certifications (Solutions Architect Expert; Security Engineer Associate; Administrator Associate)
• Ability to work independently
• Customer service, problem solving, communication skills, and ability to interpret needs of customer executives and leaders
• Advanced Microsoft certifications preferred
• BA/BS (or higher) in Information Technology or equivalent experience
• Expert level of Microsoft enterprise software product offerings
• Excellent demonstrated customer service skills

Advisory – architecture, consulting, and support to help customers drive solutions and resolutions