Senior Network Engineer Job London area,England UK,Engineering

Getronics is a global leader in technology solutions with a team of over 4,000 colleagues in 22 centres, providing comprehensive end‑to‑end services across the globe. Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential.

We have an exciting opportunity for a Senior Network Engineer to join our team in the UK!

What we can give you:

37.5-hour working week with flexible working options, giving you that much needed work/life balance
25 days holiday (with the opportunity to buy/sell extra days) plus statutory bank holidays
Hybrid working in UK, 2 days in the office
Full training provided as part of robust induction process, including opportunities for continual development with our North Star online learning platform which has over 80,000 courses available
Employee Referral Scheme
Flexible benefits package that aims to offer something for everyone
Get Vibes – our active listening program enabling us to connect and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics!
24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme
To give back to the community and in support of our global ESG programme, you’ll be given 1-day paid leave to participate in local volunteering projects
Company Pension Scheme, plus life assurance, and access to our free Digital GP App via Aviva
Private medical cover from 12 months
Global Recognition Program – 40+ awards were made last year under our Recognise Me scheme

Role

Purpose:

The role is to proactively and reactively manage the network devices to support our customer and act on alarms from our customers monitoring systems. Troubleshoot & analyse incidents and changes, make suggestions to fix and implement the solution. Work as a full member of our customers team of 3 Engineers within the tools team within Ford. We are looking for an experienced Professional who is autonomous, experienced, self-driven security fanatics.

You should possess excellent communication and team working skills and have confidence working on your own initiative.

What to expect:

Manages the ongoing management of Cisco environment, including LAN, WAN, and Wireless Environments. Coordinates with networking vendors to ensure appropriate platform integration and performance. Makes recommendations to Senior management on new technologies and products for enhancement of the network.
Tests, debugs and analyzes performance, and documents infrastructure components during and post Changes.
Monitors and analyzes network, and provides results on a adhoc basis. Takes corrective action to improve network monitoring if required.
Responds to emergency situations and can perform effective troubleshooting during production outages for a on-call basis.
Assist in guiding, training, instructing and assisting others at peer or lower levels on technical issues and products to L1/L2 teams.
Analyse capacity management reports & propose improvements
Prepare and execute Change requests
Have knowledge of how to configure new devices
Interact with multiple teams ( Helpdesk , Customer , Service delivery Mgr )
Make technical advisory / designs for customer network migrations
Make technical advisory to improve customer security environment.
Communicate & raise incidents to 3rd party ( vendors )
Create and update documentation sets
Propose improvement plans ( technical & human activity )
Team presentations on your activities
Propose improvements for our our network management tools / Configuration.
Understand vendor product / solution evolutions

What we expect from you:

Minimum 5 years’ experience in Networking Field with Cisco vendor products
Hands on experience to work in an ITIL structured organisation dealing with Incident / Change / Problem management
Hands‑on NMS experience with tools like Netcool, Sev One or similar.
Strong working experience both deploying and managing large and complex majorly Cisco (Routing & SDWAN / Catalyst & Nexus Switching / Aironet Wireless / ASA/Firepower Firewall, PRIME, ISE) LAN, WAN, Wireless…