Network Engineering Specialist

Network Engineering Specialist - Regional Planning & Optimisation

Location: UK-based (London, Bristol, Birmingham, Manchester, Ipswich, or Glasgow)

Contract: 6 Months (Inside IR35)

Clearance: BPSS Required

Working Hours: 37.5 hours/week (Shift pattern covering 08:00-20:00 Mon-Fri, and 08:30-17:00 Weekends/Bank Holidays)

About the Role

We are seeking a Performance Specialist to join our Regional Planning & Optimisation team. You will be responsible for maintaining radio network KPI metrics, investigating and resolving customer issues, and driving continuous improvements to ensure top-tier network performance and an excellent subscriber experience.

Key Responsibilities

• Performance Monitoring: Monitor network KPI metrics at both regional (top-down) and cell levels (bottom-up) to investigate abnormal changes and determine root causes.

• Issue Resolution: Investigate reported customer network issues and implement action plans, including performing RF tuning, managing remedy incidents, and requesting network investments.

• AI Training: Provide feedback to data-driven AI operations algorithms to improve anomaly detection and root cause analysis recommendations.

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