Applications Engineer - Battery Diagnostic Systems

THE ROLE:

As Sention’s first dedicated Applications Engineer, you will deliver the technical customer journey from advanced discovery through deployment and adoption, while helping establish the practical processes needed to deliver this work consistently as we grow. About Sention

Sention Technologies is transforming diagnostics for the electrochemical industry, enabling unprecedented insight into battery performance, quality and safety. Our proprietary ultrasound‑based technologies allow us to see inside batteries and turn complex measurements into actionable data through our hardware and software platforms.

By reducing waste, increasing productivity and improving safety, our solutions help R&D teams, battery manufacturers, cell and pack integrators, and fleet operators meet the demands of the energy transition. Our ambition is to make advanced battery diagnostics practical from the laboratory to high-volume manufacturing.

This is a newly created role and Sention’s first dedicated applications engineering position. The work is currently shared across several teams, and we need someone who can take responsibility for customer‑facing technical delivery while helping turn our existing knowledge and experience into simple, repeatable ways of working.

This role involves substantial travel to customer sites in the UK and internationally, including Europe, North America and Asia. Travel may account for up to 40% of working time—approximately 85–90 working days per year—and will not be evenly distributed. Some periods may involve consecutive multi‑day trips, occasionally arranged at short notice.

• Contribute to advanced customer conversations to understand the application, operating environment, decision process, technical constraints and success criteria.
• Translate customer needs into feasible system configurations, test plans, pilot scopes and deployment requirements, while being clear about product limits and technical risk.
• Support the Commercial team with technical input to proposals, tenders, statements of work, timelines and technical negotiations.
• Help qualified opportunities progress by identifying the technical questions, evidence and decisions required to reach a clear next step.
• Develop straightforward standard operating procedures and handover rules so that customer requirements, technical risks, decisions, commitments and next steps are captured consistently.

• Plan and lead demonstrations and evaluations of Sention’s hardware and software, tailored to the customer’s application and audience.
• Present results clearly to prospective customers and internal stakeholders, including the limitations and uncertainties in the available evidence.
• Take responsibility for the technical workstream of customer‑site pilots from scoping through delivery and close‑out.
• Develop reusable approaches to pilot preparation, data capture, analysis, reporting and technical follow‑up.

• Lead the installation, configuration, commissioning and performance verification of systems deployed in customer laboratories and manufacturing environments.
• Integrate and troubleshoot mechanical, electrical, electronic, control and software interfaces, adapting fixtures, wiring, test setups or scripts where necessary.
• Train operators and technical users, document the commissioned configuration and complete a clear handover of the system and any outstanding issues.
• Develop and improve deployment‑readiness checks, commissioning records, acceptance criteria and handover documentation so that deployments become faster and more consistent.

• Act…