Night Concierge EC

Join to apply for the Night Concierge - London, EC1A role at Encore
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This range is provided by Encore. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

• Location:
  
  London, EC1A
• Annual Salary: £30,000-£32,000
• Hours/Working Pattern: 4 on 4 off, 7pm-7am

• Welcome and Assist:
  Greet residents and visitors warmly, handle queries and assist with maintenance requests.
• Problem-Solving:
  Address issues promptly, from maintenance to emergencies, and escalates concerns as needed.
• Security:
  Conduct regular site walk-arounds, check IDs, and monitor CCTV to maintain building safety.
• Parcel Management:
  Handle and record deliveries for residents ensuring a smooth communication and pick up.
• Maintain Presentation:
  Keep the concierge area and lobby looking presentable.
• Safety Checks:
  Look out for H&S hazards on site patrol, assist with fire alarm, emergency lighting, and smoke vent testing.
• Local Knowledge:
  Offer advice and recommendations about the local area to enhance residents’ experience.

• Experience as a concierge is a plus, but a strong customer service or security background is equally valued.
• Excellent communication skills – both written and verbal.
• Health & safety qualifications are advantageous but not essential.
• A positive, can‑do attitude, attention to detail, and the ability to handle responsibilities with care.

• 24 Days Annual leave (Inclusive of Bank holidays)
• Cycle to Work Scheme
• Medi Cash
• Smart Health – Online health services for you and your immediate family.
• Eye Care Vouchers to support your well-being.
• Perkbox Rewards to enjoy exclusive offers.
• Company Social Events
• Pension Plan

Entry level

Full-time

Other

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