Trainee Dealer

Join to apply for the Trainee Dealer role at Park Lane Club London
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At Metropolitan Gaming, we don’t just offer jobs—we create experiences. Whether it's the electric buzz of our city casinos or the slick precision of our online platform, we’re the heartbeat of high‑end gaming. From the iconic Empire Casino in Leicester Square to the luxury of Metropolitan Mayfair, our venues across the UK and Egypt are designed for those who live life full throttle.

• 50% off food and beverages in all UK venues
• Extensive rewards platform: discounts on travel, retail, hospitality, health and more
• Company sick pay
• Company pension
• Life assurance
• Refer a friend incentive
• Employee health and wellbeing services
• Virtual GP services
• Season ticket loans
• Employee assistance program: confidential helpline providing 24/7 advice and counselling
• Cycle to work scheme

Individuals willing to receive comprehensive training to learn the rules, procedures, and techniques required to deal a variety of casino games in a professional and customer‑focused manner. You will develop the skills to provide fair, efficient, and entertaining gaming experiences while ensuring compliance with casino regulations and company policies.

• Participate in structured training sessions to learn the rules and dealing procedures for games such as blackjack, roulette, and three‑card poker.
• Develop proficiency in handling gaming equipment (cards, chips, chippers, shufflers, etc.) accurately and efficiently.
• Learn and adhere to all gaming regulations, internal controls and security procedures.
• Maintain a professional and friendly attitude toward guests to create a welcoming and enjoyable gaming environment.
• Ensure integrity and fairness in all play, following house rules and casino standards.
• Learn to manage table inventory, exchange chips, and accurately calculate payouts.
• Assist with customer inquiries and resolve minor issues in a courteous and professional manner.
• Work as part of a team to ensure smooth table operations and excellent customer service.

• On It:
  Demonstrates responsiveness and initiative by anticipating guest and operational needs, ensuring prompt and effective service delivery.
• Upbeat and Positive Attitude:
  Maintains a professional, enthusiastic, and solution‑oriented demeanour that fosters a welcoming and energetic environment.
• Be Nice:
  Treats guests, team members and stakeholders with courtesy, respect and professionalism in all interactions.
• Open and Close:
  Engages openly and warmly at the start of every interaction and ensures each conversation or service exchange concludes with clarity, courtesy and appreciation.

You must be 18 or above and have the right to work in the UK.

This position requires working nights, evenings, weekends and shifts that coincide with a 24/7 trading week so individuals should be flexible in their scheduling.

Trainee Dealers will spend a large portion of their shift on their feet working directly with the public.

£25,480 per year

Full‑time (Permanent)

Alea Glasgow

Springfield Quay, Paisley Road, Glasgow, G5 8NP

Posting date: yesterday

Closing date: 04/02/2026

Job reference: JM1471964

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