Experienced Casino Dealer

Company Description

Grosvenor Casino, The Rialto (3-4 Coventry St, London W1D 6BL
)

At Grosvenor Casinos, we're committed to becoming the UK's most loved casino group. Our venues are more than just places to play—they're community hubs where people can relax, socialise, and enjoy a safe and welcoming environment. With a diverse range of games, top-notch entertainment, and a fantastic selection of food and drinks, we're here to excite and entertain!

As we embark on an exciting period of growth, there's never been a better time to join our team. We’re committed to customer excellence and ensuring not only our customers but our colleagues are at the heart of everything we do. It's a great time to be part of Grosvenor Casinos as we continue to expand, innovate, and create memorable experiences for everyone.

As an experienced dealer you will:

• Acknowledge, welcome and assist customers in gaming
• Understand the games, payouts and who are our high value members
• Connect with first time customers, explaining how the games are run
• Follows guidance from the CADS, gaming supervisor to meet table demand and deliver fantastic service on the gaming floor
• Be aware and hold as a high priority; safer gambling - looking out for signs of customers that display problem gambling & inform a manager

Salary from £30,992 per annum depending on experience (full time).

As a valued team member, you'll receive a number of benefits, including a £1000 joining incentive*, a share of uncapped tips, premium pay allowance after midnight, free meal on shift, opportunity for overtime at 1.5 hours, an exciting & full social calendar & 50% off food and soft drinks at Mecca and Grosvenor venues.

• A fantastic personality
• Holder of a PFL
• Collaborate and work as part of the wider casino team
• Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
• Have the flexibility and be open to work any time of the day, including nights, weekends & bank holidays
• Applicants must be 18+ & have right to work in the UK

* Our generous £1000 joining incentive is paid out in two installments of £500 after 6 months & 12 months! (Terms & conditions apply).