Experienced Casino Dealer

Overview

Join to apply for the Experienced Casino Dealer role at Park Lane Club London
.

We are part of Metropolitan Gaming, delivering experiences across our venues and online platform. From the Empire Casino in Leicester Square to Metropolitan Mayfair, we operate ten venues across the UK and Egypt for those who live life to the full.

We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. Benefits include opportunities to learn and grow, regular training and development, and a competitive salary. Specific benefits:

• 50% off food and beverages in all our UK venues
• Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
• Company Sick Pay
• Company Pension
• Life Assurance
• Refer a friend incentive
• Employee health and wellbeing services
• Virtual GP Services
• Season Ticket Loans
• Employee assistance program: a confidential 24/7 helpline for advice and counselling
• Cycle to work scheme

• Dealer 1 - £31,285 (inclusive of Key Property Payment) + Tips
• Dealer 2 - £33,864 (inclusive of Key Property Payment) + Tips
• Dealer 3 - £36,859 (inclusive of Key Property Payment) + Tips

We are looking for a Casino Dealer who holds a valid UK Gaming Licence (PFL) to join us, delivering exceptional service while dealing Blackjack, Roulette, Three Card Poker, and more. You will deal games with accuracy and energy, guide players, and create a fun, professional atmosphere.

• Conduct assigned table and electronic games (such as Blackjack, Roulette, Three Card Poker, Baccarat) in accordance with established rules, policies, and gaming regulations.
• Shuffle and deal cards or operate gaming equipment efficiently and accurately.
• Ensure game integrity by monitoring play for adherence to rules and identifying any irregularities.
• Deliver outstanding guest service by maintaining a friendly, approachable, and professional demeanour.
• Explain game rules and procedures clearly and courteously to players.
• Handle disputes or misunderstandings calmly and escalate as necessary to a supervisor.
• Accurately exchange chips for cash and calculate payouts quickly and correctly.
• Ensure full compliance with gaming commission regulations and internal control standards.
• Report any suspicious or unusual activity to supervisory staff immediately.
• Maintain confidentiality of all guests and company information.
• Work collaboratively with other dealers, gaming supervisors and management to ensure smooth operations.
• Participate in training and development programs to maintain skill proficiency and regulatory knowledge.
• Supervise gaming tables and dealers as and when required

• On It:
  Demonstrates responsiveness and initiative by anticipating guest and operational needs, ensuring prompt and effective service delivery.
• Upbeat and Positive Attitude:
  Maintains a professional, enthusiastic, and solution-oriented demeanour that fosters a welcoming and energetic environment.
• Be Nice:
  Treats guests, team members, and stakeholders with courtesy, respect, and professionalism in all interactions.
• Open and Close:
  Engages openly and warmly at the start of every interaction and ensures each conversation or service exchange concludes with clarity, courtesy, and appreciation.

Please Note: You must be aged 18 or above and have the right to work in the UK. This position requires working nights, evenings, weekends and shifts that coincide with a 24/7 trading week, so scheduling should be flexible. Casino Dealers will spend a large portion of their shift on their feet working directly with the public.

Role:
Experienced Casino Dealer

Venue:
Empire — 5-6 Leicester Square, London, WC2H 7NA

Type:
Permanent - Full-time

Posted 2 days ago
• Closing date: 03/02/2026

Job reference: JM1471454

LonECD

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Gambling Facilities and Casinos

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