Event Management & Support Specialist

Requirements

• Previous experience with event management software or similarly complex platforms
• Excellent technical aptitude with the ability to learn new tools and solve problems independently
• Strong interpersonal and client service skills; capable of building and maintaining trusted relationships
• Proven ability to analyse data and produce custom reports
• Meticulous attention to detail and outstanding organisational skills
• Excellent written and verbal communication
• Experience in event management is desirable but not essential
• Ability to work autonomously while managing multiple projects concurrently
• Flexibility to work shift hours aligned to stakeholders across EU and US time zones

• As an Event Management and Support Specialist, you’ll act as an extension of our client’s internal events team
• Using the Eventogy platform, you will take ownership of the full event lifecycle—from initial planning to final delivery
• This includes creating branded event websites, managing delegate communications and registration, building live engagement tools such as event apps, and delivering tailored reporting solutions
• Understand the client’s event objectives and manage end-to-end execution via the Eventogy platform
• Build and maintain event websites tailored to each project
• Oversee attendee registration and communications through our integrated CRM tools
• Configure and manage live event engagement tools including polling, Q&A, messaging walls, and push notifications
• Produce detailed and customised reports using the Eventogy analytics suite
• Provide responsive, hands‑on technical support and troubleshooting throughout the event lifecycle
• Ensure the seamless delivery of all client events, exceeding expectations where possible