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Advice Line Lead: Incident & Client Care; Hybrid

Job in London, Greater London, W1B, England, UK
Listing for: The Citation Group
Full Time position
Listed on 2026-06-15
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Advice Line Lead: Incident & Client Care (Hybrid )

The Citation Group is looking for an Advice Line Coordinator to support the Advice Line service in London. The role includes managing phone and email queries, handling accident and incident reports, and liaising with clients to ensure effective communication and resolution.

The ideal candidate will have strong interpersonal skills, experience in administrative roles, and proficiency in Microsoft Office. A proactive approach and readiness for challenges are essential for this hybrid position.

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