Retail Elite Security Officer

Pay rate

£16.44

Various shifts – to be discussed at interview.

Mitie is looking for elite security officers who can deliver exceptional customer service while providing a highly visible presence that reduces the impact of anti‑social behaviour upon colleagues and customers.

• Current SIA licence
• Full 5‑year checkable employment/education history

• Deliver industry‑leading customer service
• Create a safe environment, free from crime and the fear of crime for customers and colleagues
• Manage anti‑social behaviour and build relationships with those who cause it
• Engage with members of the public by providing a welcoming presence
• Support the public and visitors with their queries in a friendly and polite manner, demonstrating excellent customer service
• Support the Police and crime partnerships where required to aid the reduction of crime in store
• Wear Body-Worn CCTV to support crime reduction and increase colleague and customer safety

• Contracted hours
• Annual leave entitlement
• Pension and life insurance schemes
• Free uniform supplied
• SIA re‑licencing programme
• Comprehensive induction and training programme
• Access to Mitie employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition, or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .