Static Patrol Officer

Horizon Parking Ltd is a car park management company, providing our various services nationwide.

We strongly believe that our colleagues are our best asset, they are at the heart of everything we do and as such we aspire to be an Employer of Choice. With our core values built around our beliefs such as having pride in everything we do, aspiring to make a difference, operating with honesty and integrity, and growth through people, innovation, and ideas, we believe we offer a fantastic opportunity to join a growing and forward‑thinking company that really cares about you.

• A reliable and trustworthy Static Patrol Officers to work at the Excel Centre in London Docklands
• 24 hours per week, working Monday, Tuesday & Sunday (latest shift will end at 11pm)

• £13.85 per hour
• Annual Bonus Scheme.
• Salary Sacrifice Pension scheme.
• Statuary Sick Pay.
• Additional 1 day’s holiday for your birthday week.
• Mental Health and Well Being Programmes (EAP).
• Cycle to Work scheme.
• Enhanced paternity leave.
• Employee of the Month Awards.
• Yammer monthly lottery.
• Regular ad‑hoc monetary recognition.
• Paid DBS application.
• Access to free online training.

• Patrol around the car park in accordance to company procedures and policies.
• Build professional relationships with site management teams and maintain a good image when dealing with third parties.
• Improve accessibility for all site users.
• Protection of disabled spaces.
• Management of abuse of parking facilities.
• Issue parking tickets to drivers of vehicles that breach the terms and conditions of the car park.
• Provide excellent customer services and assist customers as and when required.
• Accurate and immediate reporting of all incidents and faults to the Line Manager.
• Carry out duties in line with company health and safety policies and follow safe working practices.
• Carry out any other tasks and instructions as and when required.

• Good with phone technology.
• Good analytical/problem solving skills.
• Excellent interpersonal/networking skills and strong customer service skills.
• Good verbal and listening communications skills.
• Pro‑active and self‑motivated.
• Management of own timekeeping and attendance.
• A good understanding of role and requirements of our customers.
• A sensitive and practical approach to enforcement at site and an understanding of the diversity of our customers and colleagues.
• A good understanding of our company values, policies and procedures.