FOH Assistant - Half ; FTC

We are looking for Front of House Assistants to provide a high quality experience for patrons of The Old Vic. A full job description can be found below.

£14.80 per hour

Fixed term contracts ending 19 September 2026, with possibility of extension. Available to work a set rota for the length of the run of How The Other Half Loves. Induction training will be required from week commencing 20 July 2026.

• The run contains an average of 8 performances per week (Monday‑Saturday evenings, and matinees on Wednesday and Saturday).
• Work as per an agreed rota between Monday and Saturday.
• Roles include Bar or Usher positions as part of the FOH Assistant.
• Additional shifts may be available as overtime.
• Paid monthly in arrears.

• Interest‑free travel schemes including Cycle 2 work and Season Ticket loans after probation.
• Free therapy from Self Space.
• Mental health support via in‑house Mental Health Champions.
• Two complimentary tickets to a preview performance per production.
• Pension scheme with The People’s Pension.
• Enhanced sick pay.
• All staff social events.
• Staff discount in The Old Vic bars and in local bars and restaurants.
• Opportunities to participate in working groups such as Inclusion and Sustainability Working Groups.
• Commitment to learning, education and development.

• Work as part of the Front of House team (Bar and Usher).
• Welcome patrons politely and enthusiastically.
• Provide patrons with accurate information, directions and assistance in all parts of the House.
• Assist customers with access requirements.
• Contribute to health and safety by participating in emergency evacuation procedures.
• Sales reconciliation.
• Assist with events, specific access performances or other responsibilities as required.
• Maintain a customer‑friendly and safe environment.
• Contribute to a great audience experience by providing outstanding service and enhancing the theatre’s reputation.

This is not an exhaustive list of duties and the Theatre’s management may, at any time, allocate other tasks of a similar nature or level.

• Previous experience working in a theatre or similar venue in a customer‑facing role (bartending and/or usher).
• Proven ability to provide a high level of customer service at all times.
• Proven ability to work collaboratively as part of a team.
• Capability to demonstrate proactivity and initiative.
• Ability to adapt to changing priorities and demands.
• Availability to work evenings, matinees and/or weekends.

We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We are particularly keen to receive applications from people of the global majority, LGBTQ+, neurodiverse and disabled candidates. We may take positive action to increase the employment of under‑represented groups. If you need reimbursement for travel costs to attend an interview, we will provide reasonable travel costs.

We partner with a range of inclusive organisations; see our FAQs for more details.