Information & Advice - Triage Worker

Location: OFFICE BASED IN BROMLEY (with occasional travel to Greenwich)

Closing Date: Midnight 18th July

A highly valued role within our team, the Information & Advice Generalist Adviser provides vital support to older people, their carers and families. You will deliver trusted, high-quality advice on issues such as welfare benefits, housing and care, helping people to understand their options and make informed decisions.

Working across office appointments, telephone and email, with some outreach and home visits, this is a varied and hands‑on role. Strong communication skills and a compassionate approach are key, as you will play an important part in ensuring older people feel supported and able to access the help they need.

This is an office based role so being comfortable full time in an office environment is essential.

Find out more detail about the role in our Information Pack with a full job description, person specification and the benefits of working with us:
Information Pack

If you have any questions please email  or call