More jobs:
Casino Dealer
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-07-09
Listing for:
Wynn Mayfair
Full Time
position Listed on 2026-07-09
Job specializations:
-
Entertainment & Gaming
Casino, Customer Service Rep
Job Description & How to Apply Below
The role
Reporting to the Casino Manager, Dealer/Inspectors are accountable for providing an exceptional customer experience through the demonstration of welcoming, polished, personalised, attentive and engaging behaviours. This includes but is not limited to:
- A focus on customer service values. Providing a customised service to all gaming patrons
- Contributing to a culture of positivity
- Maintaining game integrity and consistency
- Collation of accurate player data input through the Player Management System
- Season ticket loan
- Cycle to work scheme
- Various discounts on retailers, restaurants and smart tech
- Employee assistance programme
- Life assurance
- On site staff canteen
- Discounts on Mayfair car parks
- and lots more!
- A minimum of 3 years’ dealer/inspector experience
- Mayfair casino experience
- Hold a valid Personal Functional License (PFL)
- Have knowledge of the current UK gaming regulatory and legislative requirements
- A solid understanding and experience of customer service values with exceptional communication skills
- Candidates must be able to demonstrate they have the Right to Work in the UK at interview stage
- Due to Gambling Regulations, all applicants must be over the age of 18
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