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Customer Experience Leader - Immersive Beauty & Service

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Inside Lvmh
Full Time position
Listed on 2026-07-29
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 65000 - 90000 GBP Yearly GBP 65000.00 90000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

SEPHORA UK is seeking a Customer Experience Manager in London to lead the store’s customer journey, from initial contact to immersive in-store experiences, with a focus on inclusivity and excellence. You will inspire a high-performing team and partner with Beauty Department Managers to deliver standout service.

The role requires shaping the customer experience strategy, leveraging CRM data, and driving commercial results through exceptional service and storytelling across all touchpoints.

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