Activities & Events Coordinator

Your Role

EF (Education First) London International Language Campus is seeking an energetic, outgoing and organised individual to join our Activities & Events Team as Activities & Events Coordinator. In this role, you will be responsible for supporting the designing, planning and delivering of a diverse range of activities, events and excursions that create a vibrant and engaging atmosphere for our international students outside of class.

• Full-time/Fixed Term
• 5 days a week in office;
  Monday
  - Friday (08:30 - 17:30)
• Salary to be discussed at interview
• Campus based minutes away from Waterloo station

• Assist the Activities & Events Manager with the organisation, administration and delivery of activities, events and excursions program appropriate to students’ needs (across the following key student demographics: aged 16-17, aged 18+, and aged 50+)
• Help manage weekly bookings of events and excursions through external suppliers, maintaining financial consciousness and high-level organisation
• Customer Service Focused:
  Gives information to students regarding the weekly Activities & Events calendar, manages student queries and complaints, and ensures that information is clearly displayed and regularly updated
• Responsible for overseeing health & safety of students during organised activities, including carrying out regular risk assessments for all events and ensuring all accompanying staff are given copies, and everything is run in accordance with safeguarding requirements
• Seeks feedback from students, and uses it to improve the quality of experiences
• Promotes upcoming events and drives sales strategies and initiatives to increase student sign ups for key activities, including use of the school's social media
• Assist with monitoring and ordering of resources
• Assists with scheduling and organisation of Activity Leaders
• Shares emergency on call duties with other school staff on rota basis
• When required, may occasionally lead activities & excursions, including evening & weekend work

• Highly motivated, proactive, and hard-working
• Administration skills - previous experience working in an office environment is highly regarded
• Customer service minded and quality oriented - previous experience in a customer service role is a plus
• Organised, with high attention to detail
• Creative and resourceful, with an ideas mindset
• Enjoys working under pressure & able to meet tight deadlines
• Excellent communication and people skills
• Team player who is happy to collaborate and support others within their immediate team, and the wider school team
• All offers are subject to a clear enhanced DBS check and two references
• Right to work in the UK on commencement of employment

• Work in a truly international environment
• Exposure to international business operations
• Continuous professional development
• Regular social events
• Ambition is nurtured and fast-tracked career enhancement opportunities are provided
• Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
• Access to EF Hello language learning
• Employee assistance program

EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required.

Appropriate suitability checks will be required prior to confirmation of appointment. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.

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