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Front of House Attendant; Christmas Temp

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Delfont Mackintosh Theatres Ltd.
Part Time, Seasonal/Temporary position
Listed on 2026-10-11
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Event Management & Planning, Event Staff/ Venue Crew
  • Retail
    Customer Service Rep, Event Staff/ Venue Crew
Salary/Wage Range or Industry Benchmark: 17000 - 21000 GBP Yearly GBP 17000.00 21000.00 YEAR
Job Description & How to Apply Below

Founded over 30 years ago, Sir Cameron Mackintosh's Delfont Mackintosh Theatres Ltd owns and operates eight of the most prestigious theatres in London's West End: the Gielgud, Noël Coward, Novello, Sondheim, Prince Edward, Prince of Wales, Victoria Palace and Wyndham's.

Reporting to theatre management, this role ensures exceptional customer service is delivered before, during and after the performance. This includes welcoming patrons, checking tickets in a fast-paced environment, and selling programmes, merchandise, ice cream and an assortment of drinks and snacks to customers. The Front of House team also ensures the safe evacuation of patrons when directed by the Duty Manager.

Successful applicants will have exceptional standards of customer service, great team-working skills and excellent communication, interpersonal and listening skills.

This is an ideal opportunity for anyone looking for part time work that fits around other commitments. We offer flexible contracts of up to 7 or 8 shows per week.

We are recruiting temporary roles for the Christmas period from 18 November 2026 to 2 January 2027.

Important Eligibility Information

To be eligible for this role, you must be available to work throughout the Christmas period, including:

  • Christmas Eve
  • Boxing Day
  • New Year's period

As this role may involve the service of alcohol, applicants must be aged 18 or over.

Working Pattern:

Before applying, please note that this role is primarily based around evenings and weekends, and you must be available to work at least one of the following days each week:

  • Thursday
  • Friday
  • Saturday

There may also be opportunities to pick up additional shifts at our other venues, subject to operational requirements and availability.

Shift times will vary depending on the production and venue. As a theatre group, most shifts take place during evenings and weekends to align with performance schedules.

Contract Options

We are able to offer the following contract options:

8 Show Contract
  • Minimum of 30 hours per week
7 Show Contract
  • Minimum of 26.25 hours per week
6 Show Contract
  • Minimum of 22.5 hours per week

Alternative flexible working arrangements may also be available and can be discussed at interview.

Interview Dates

Interviews will take place on:

  • 20 October 2026
  • 21 October 2026
  • 22 October 2026
Training Dates

If successful, you must be available to attend in person training on at least one of the following dates before commencing your role:

  • 4 November 2026
  • 10 November 2026
  • 13 November 2026

Delfont Mackintosh Theatres is an equal opportunities employer and our recruitment process is open to all. We are determined to foster a culture of inclusivity and respect where everyone feels valued and supported.

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