Ticket Sales Assistant

Posted 01 October 2026

Salary £15.13 per hour, plus benefits, increasing to £16.25 per hour on successful completion of a probationary period

Location London

Job type Fixed Term

Discipline Marketing & Communications

Reference 005663

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Do you have exceptional customer service skills? Do you enjoy meeting people? Do you thrive when working as part of a team? If so, we have a great opportunity for you at Sadler's Wells within our Ticket Sales team!

As a new Ticket Sales Assistant, you will be instrumental in delivering a first-class ticketing service to our customers. You will provide support to customers throughout their ticket buying experience, while seeking to maximise ticket revenue and develop audience loyalty through these interactions.

Sadler's Wells is a world-leading creative organisation dedicated to dance in all its forms. Our mission is to make and share dance that inspires us all.

We're a supportive and hardworking team, working on a variety of projects.

Sadler's Wells benefits include:

• Employee Assistance Programme
• Complimentary tickets and discounts
• Enhanced holiday and time off in lieu policy

For more information, please go to the following link
- Ticket Sales Assistant Job Pack
- October 2026.

This is a fixed-term three-month contract that involves shift work over evenings and weekends. We also require candidates to provide availability over the festive period.

We welcome all applications by 11:59pm GMT on Sunday 11 October 2026. Interviews will take place week commencing Monday 19 and Tuesday 20 October 2026.

We are committed to building a culturally diverse workforce and actively encourage applications from Black, Asian and those belonging to ethnic groups that are currently underrepresented within the Arts. Applications from d/Deaf and disabled communities and low socio-economic backgrounds are also welcome. As a user of the Disability Confident Scheme, we guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in the Job Pack.

Sadler's Wells also works collaboratively with Parents in Performing Arts (PiPA) in efforts to support parents and carers within the industry.

If youwould like support orhave any queries regarding the formator submission of the application, please contact us on