Content Coordinator

Want to join one of The Sunday Times Best Places to Work 2024?

At AXS, we're powering unforgettable live experiences for millions of fans around the world. From sold-out arena shows and theatre productions to major sporting events and festivals, our ticketing technology sits at the heart of live entertainment.

We're looking for a Content Coordinator to join our Client Services team. This role is responsible for keeping content across  accurate, engaging and delivered on time. You'll work with venues, promoters and internal teams to ensure event listings, promotional content and website updates are ready to support every announcement, presale and onsale.

If you're organised, detail-oriented and enjoy working in a fast-moving environment, we'd love to hear from you.

• Build, update and maintain event listings, promotional pages, images and copy across  using the AXS Content Management System (CMS).
• Ensure all website content is accurate, consistent and ready to support event announcements, presales and onsales.

• Carry out daily checks to ensure links, pages and content are working correctly, identifying and escalating any issues when needed.
• Maintain a shared content calendar, tracking UK onsales and ensuring key deadlines are met.

• Distribute presale, onsale and special offer links to venue and promoter partners.
• Work with affiliate partners to help promote live events and theatre shows.

• Build strong working relationships with venues, promoters and colleagues across Client Services and Marketing.
• Support ongoing reviews of content processes to improve efficiency and user experience.
• Provide cover for the Content Manager during periods of annual leave.

• Experience using a web Content Management System (CMS).
• Strong administrative and organisational skills with excellent attention to detail.
• Experience working in a fast-paced environment and managing multiple priorities effectively.
• Knowledge of image editing software such as Adobe Photoshop.

• An interest in live entertainment, events, music or ticketing.
• A collaborative approach and the ability to build positive working relationships with people at all levels.
• A calm, adaptable mindset with the ability to work accurately under pressure.

You can find out more about life at AXS here:

Where:
This role is based in either our London Head Office near London Bridge station or our Birmingham office near the NEC. We work 3 days in the office (Tues-Thu) and 2 days from home (Monday and Friday). We also offer flexible start and end times and welcome flexible working conversations.

AEG is an inclusive organisation where we value everybody's contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

• Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.
• We know that diverse teams make the strongest teams. That's why we actively encourage people from all backgrounds, experiences and perspectives to apply.

If this role excites you but you're wondering whether you meet every single requirement – don't hold back. If you've got most of what we're looking for and you're passionate about what we do, we'd love to hear from you. You might be exactly who we need, in this role or another.

Because at AEG Europe, we believe that the best ideas come from the most inclusive teams – and we’re building a workplace where everyone can thrive.