Compliance Oversight Lead

Why work for us?

This role is a key component of the Compliance strategy to ensure that the Group achieves operational adherence to regulatory requirements and expectations in relation to relevant Financial Conduct Authority (and Central Bank of Ireland) legislative and regulatory requirements.

• Competitive salary
• A workplace pension scheme
• Hybrid working, with collaborative days in our Leatherhead/London office
• 25 days annual leave (plus bank holidays), with options to purchase and sell up to 5 days holiday per year (pro rata)
• Private health and dental cover
• Support and investment in your personal development
• 24/7 access to Employee Assistance Programme and Mental Health First Aiders

Premium Credit is the leading provider of insurance premium finance and a range of annually charged services, including tax, regulatory and accountancy fees, sports season tickets, memberships and school fees in the UK and Ireland. We are a multi award winning business lending more than £4.5 billion to over 2.5 million customers through a network of almost three thousand partners- and growing.

Recently certified as a Great Place to Work, we are a successful business with a Trustpilot rating of 4.5, a Net Promoter Score of +78, a Glassdoor rating of 4.0 and a Silver Sustainability medal.

• Lead the execution and delivery of the Compliance Oversight Programme by leading the thematic team. The role focuses on meeting the FCA & CBI regulatory requirements to take adequate steps to ensure that operational processes, procedures and producers comply with regulatory requirements and also treat our customers fairly.

• Provide monthly report information on Compliance thematic activities and output to enable Compliance Reporting.

• Production of high-quality reports arising from scheduled or ad-hoc thematic and/or sampling, which succinctly prioritise important issues consistent with agreed grading and rating scales.

• Provide leadership and guidance to Compliance Oversight Officer fostering a collaborative and high-performing team culture.

• Provide day‑day management for all assigned staff, including input to appraisals, recruitment, and training plans

• Manage workload prioritisation, resource allocation, and delivery timelines projects.

• Mentor team members, identify training needs, and support professional development

• Agree remedial action with management and track that action to completion, highlighting any delivery concerns with the Senior Compliance Manager and/or Head of Risk & Compliance and escalating to the relevant Executive Committee & SLT members where appropriate.

• Manage remedial action tracker, including managing key stakeholders across the business and Internal Audit, ensuring that actions are closed on time, and adequately evidenced.

• Build strong relationships across all business areas and ensure liaison throughout Oversight activities (whilst keeping a second line independent focus).

• Monitor trends across oversight activity and metrics, reviewing areas of concern or “peaks”.

• Lead with the production of an annual Thematic monitoring plan, presenting to the Senior Compliance Manager for sign off

• You will also:

  • Act as a compliance point of contact for the business and provide expert guidance in the management of incidents.
  • Lead the review and creation of mandatory compliance training materials for inclusion in the PCL annual training programme.
  • Lead the annual/ ad hoc updates to the PCL Regulatory Guides for partners.
  • Monitor outside developments in the wider financial services sector and the compliance industry (a) to maintain an up-to-date knowledge and awareness of relevant issues and future trends and (b) to contribute to the wider holistic management of the business.
  • Provide input and analysis into policies, papers and strategy.
  • At all times comply with the Premium Credit Code of Conduct and related policies issued from time to time, in particular the Fit and Proper Policy.
  • At all times comply with the requirements of the FCA Consumer Duty, particularly the Cross Cutting Rules of “Act in good faith”, “Support customers’ financial objectives” and “Avoid foreseeable harm” to help us achieve good customer outcomes.
  • Attend and…