Payment Operations Manager

Job Title: Payment Operations Manager

Location: London

Experience: 3+ years of experience

Launched in 2023, INFINIT is a fast-growing fintech scale-up operating in multiple countries across Europe and Americas.

At INFINIT we are on a mission to reshape the future of SMEs. Our all-in-one operating system has banking at its core, and empowers small business owners and their teams to seamlessly manage and optimize every aspect of their business. By focusing on specific industries, INFINIT delivers tailored, high-value solutions, while building innovative AI products to further unlock significant growth opportunities for our customers.

INFINIT operates globally, with ambitions to further expand its footprint to redefine the fintech landscape for SMEs worldwide.

Join us on the INFINIT journey as we revolutionise the SME economy and drive meaningful impact through innovation 🚀

As the Payment Ops Manager at INFINIT, you will own the operational backbone of our payment, liquidity and funding processes across all active markets. You will ensure funding availability, accurate execution of payment flows, and strong operational controls in a multi-country, regulated environment.

You will also play a key role in helping design and scale our Payment Institution; translating operational needs into structured, auditable and scalable processes.

• Run the Payment Engine (Operations & Reconciliation) – Own daily payment operations across multiple markets.
• Perform and oversee payment reconciliation between bank statements and internal ledgers.
• Ensure clearing vs settlement accuracy across all payment flows.
• Investigate and resolve payment incidents, failures and returns end-to-end.
• Identify repetitive reconciliation tasks and work with Product/Data teams to automate them (e.g., via SQL queries or by helping train internal automation tools).
• Contribute to the creation and maintenance of clear operational procedures and controls.

• Manage Liquidity & Funding
• Monitor cash positions across multiple accounts and countries.
• Ensure sufficient liquidity is available to support daily business activity.
• Track funding movements and proactively flag liquidity risks.
• Optimise how and where cash is positioned to improve operational efficiency.
• Partner with Finance and Capital Markets to ensure smooth execution of funding cycles.

• Build the Payment Institution & Partner Ecosystem – Act as the operational point of contact for Banking-as-a-Service and financial partners.
• Manage support tickets and push for timely resolution of operational issues.
• Identify inefficiencies in partner processes and drive improvements.
• Support the build-out of our Payment Institution framework
• Collaborate closely with Product and Compliance teams to ensure processes are scalable, auditable and regulator‑ready.

• 3+ years of experience in payment operations, treasury operations, banking operations or fintech.
• Strong analytical mindset and comfort working with data.
• Experience reconciling transactions and understanding ledger vs cash movements.
• Excellent organisational skills and attention to detail.
• Comfortable working with BI tools; SQL is a strong plus.
• Ability to manage incidents calmly and drive resolution across teams.
• Adaptability and curiosity in a fast‑moving scale‑up environment.
• Professional proficiency in English.
• Experience in a payment services provider or bank is a plus, but not mandatory.

• Competitive Salary and Equity
  :
  We offer highly competitive salaries and a stake in our success with share options because we're building this together.
• Diverse and Inclusive Team
  :
  Join a dynamic and international team in excess of 8 nationalities. You'll have the chance to work with experienced professionals from around the world, fostering a rich learning environment.
• Inspiring Mission
  :
  We are dedicated to revolutionizing business financing and making a positive impact on the European economy. Your work at INFINIT will have a lasting effect on businesses and communities.
• Health and Well‑being
  :
  Your health matters to us. You will have access to…