Accounts Receivable Manager

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We are looking for a dedicated and skilled Credit Controller Manager to join our team on a fixed-term basis to cover maternity leave
. This is a fantastic opportunity to gain experience in a dynamic environment and contribute meaningfully to our team.

The Credit Controller Manager will handle day-to-day financial transactions for US, EMEA and Global customers within the OIA Shared Service Centre. Working with a team of credit controllers to deliver and manage comprehensive, effective, high quality credit control and cash flow support to ensure the company receives payments correctly and on time.

• Maintain and manage customer accounts
• Produce debtor statements and follow up with relevant customers
• Build and maintain relationships with customers
• Maintain cash flow spreadsheet
• Maintain and communicate debtors report as required
• Compile overdue invoice reports and communicate as necessary
• Monitor customer account details for non-payments, delayed payments, and other irregularities
• To assist in increasing company cash flow and profitability through timely and efficient management of the receivable target set
• Process incoming credit card payments
• Checking debtors credit records and advising accordingly
• Checking customer's credit ratings with banks
• Negotiating repayment plans with debtors as needed
• Setting up and maintaining customer files
• Tracing missing debtors, liaising with solicitors, bailiffs, and debt counsellors where necessary
• Dealing with internal escalations from team about payments and ensure customers pay on time
• Ensure existing accounts receivable process are documented according to OIA policies
• Assess existing accounts receivable processes and suggest improvements where relevant

• Overview of processing Customer payments
• Reconcile all bank accounts periodically, as directed
• Book all cheques on same day as received and pay cheques into bank account daily
• Seek clarification from clients when payments are unclear

• Be responsible for the overall performance of the Team
• Coach, develop and motivate the team to complete objectives and tasks, ensuring they have the knowledge to complete their duties
• Formally manage the Team, e.g. performance appraisals, inductions, disciplinary matters
• Ensure Team adheres to OIA policies and SOP`s
• Promote a learning and development culture

• Previous experience working in a corporate accounts receivable
• Knowledge of general bookkeeping procedures
• Knowledge of general accounting principals
• Educated to degree level
• Comfortable using Microsoft Office package
• Experience working near or within the Freight Forwarding industry, desirable
• Good understanding of Credit Legislation & Policy

• Training and development
• Friendly, fun and relaxed culture
• Access to OIA University 1000s of courses for personal and professional development
• Milestone recognition and participation various employee recognition competitions

• Associate

• Contract

• Finance and Supply Chain

• Transportation, Logistics, Supply Chain and Storage

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